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Why Miro charges my account every month when I have a free plan?

  • February 13, 2025
  • 1 reply
  • 17 views

Hi,

I just checked my creditcard records and it showed that I pay Miro for almost a year now, but I only have a free plan in my company account. So I cannot acces to stop billing. Can someone stop the billing for me? And can I get a refund for this period?

 

Best answer by Eca

HI ​@2-INCH,

 

Thanks for reaching out and bringing this up!
 

I have your post converted into a support ticket so the team can check your acount further. Please wait for one of our BIlling team to contact you in your inbox.

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Eca
Mironeer
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  • Mironeer
  • 1735 replies
  • Answer
  • February 13, 2025

HI ​@2-INCH,

 

Thanks for reaching out and bringing this up!
 

I have your post converted into a support ticket so the team can check your acount further. Please wait for one of our BIlling team to contact you in your inbox.


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