Roadmap Timeline data dissapeared because of migration

Same here, unbelievable…
24 Nov 2024?
I’ve put a lot of work on that and need to recover it.
Can anyone explain what’s going on please?

I have the same issue! All the team roadmaps are in timeline in my org, not we lost all of them. I raised a support ticket, hopefully they can get it back. 

Hi everyone, 

Apologies for this disruption. The Timeline widgets are being upgraded/migrated to a new Timeline widget with improved features and functionalities. That “Nov 10” date is a typo; it was originally slated for last month. It is happening now, Dec 10 through Dec 11. 

You may have some disruption but you should not have any data loss. Users are reporting that their timelines are updating and returning.

We are literally in the middle of planning our quarter this week and we can’t see our timelines! When will this be fixed for everyone!

Hi ​@ElvaMiro!
Thanks for the update.
When it’s supposed the problem to be solved?
Yesterday I postponed some meetings because we did not have the Roadmap available, but I can’t do it today again… 
Please keep us updated.

is the problem solved everyone?

I’ve got a new message and it sounds badly..

Does this also impact timelines?

 

Same here!!
Is this some kind of joke?? Unbelievable...
“If you’d like to recover your data”????  Really????
 

This is impacting tremendously our work

Do you know when it will be fixed?

Hi ​@Ana Margineanu  and ​@Angelo MOREIRA 

The Timeline widgets were updated and migrated, which caused some disruption. That should all be over now, and you should not have any data loss. Users are reporting that their timelines are updating and returning.

When restarting, we suggest deleting cookies and updating browsers first. 

However, if the issue persists, you can submit a support ticket for help: https://miro.com/contact/recover/

I’ve contacted support today via your recover form as I am facing the same issue as the other people above.  Hoping I get a speedy resolution to the issue as the timeline holds important data for my role.

Today I’m facing this message!
I can’t believe this is happening again...
 

It’s working again!

Hi all, I have a similar problem, spent a load of time putting some plans together for an inclusive plan with a vendor and now have a continuous loading note

Any help is appreciated!!!!

Hello,

Same issue here, I lost all my data…
 

Since I use the free plan, how can I contact the support team??
 

Can you help me please.
 

Hi ​@Joshua Man and ​@MAGO 

Thanks for bringing this up!

I have your comments converted into a support ticket. Please check your inbox for support’s response.

Hello, ​@Eca 

Thank you for your response!

Support contacted me and I believe my data will be retrieved!