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Request for Refund

  • September 15, 2024
  • 2 replies
  • 88 views

 I am writing to request a refund for my recent subscription charge, as I had intended to only try the trial version.

As a student, I was excited to explore Miro's features for my academic projects. However, I tragically forgot to cancel before the trial ended, and I am now facing an unexpected charge that I cannot afford. As a student, my budget is extremely tight, and this situation has caused me considerable stress.

I sincerely implore you to consider my request for a refund. I truly appreciate the value Miro offers, but at this moment, I am unable to bear any additional financial burdens. Your understanding in this matter would mean a great deal to me.

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ElvaMiro
Mironeer
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  • Mironeer
  • 922 replies
  • September 16, 2024

Hi @Khanh Tran 

If you are on a paid subscription, you can reach out directly to the Miro support team about your account. Instructions are here.