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Question

Unable to join team in free version


Hello all. I need some insight. I have deleted my existing default team from when I signed up for Miro, and tried to join a team which I was invited to, but whenever I log into Miro, I get a pop-up with the request to CREATE a team, and no way to hit the plus icon to join one. Any ideas?

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7 replies

Robert Johnson
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  • Volunteer Community Moderator
  • 7288 replies
  • May 7, 2024

@JJoseph - There are several variations to these popup messages. Can you please share a screenshot of your entire Miro screen/dashboard?

And, just to clarify, a Miro account profile can be a member of an unlimited number of teams at the same time. So, you should have been able to keep your original team, while being added to new ones.


  • Author
  • Beginner
  • 4 replies
  • May 8, 2024

Thank you Robert. Then I don’t know what’s wrong. I’m on the free version, but I thought I could join the team I was invited to.

 

 


Robert Johnson
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  • Volunteer Community Moderator
  • 7288 replies
  • May 8, 2024

@JJoseph - The initial invite you were sent could have been rescinded.

I would suggest that you create your own Free Plan space, then try the invite link your sent.

You may need to ask the sender to try to add you again.

 


  • Author
  • Beginner
  • 4 replies
  • May 8, 2024

That’s because I deleted the team I had originally created, because I was unable to join the team I was invited to even when I did have one. I figured the free version wouldn’t let me be a member of two. Do you happen to know if this is so?


  • Author
  • Beginner
  • 4 replies
  • May 8, 2024

Ok, so can you please tell me where to go from here in order to join the team for which I’ve been invited?

 

 


  • Author
  • Beginner
  • 4 replies
  • May 8, 2024

I’ve clicked on the invitation here, and it just opens up my Miro, but it shows me as member of my regular own team (which I just created again), and I’m trying to get to join this other team.

 


Robert Johnson
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  • Volunteer Community Moderator
  • 7288 replies
  • May 8, 2024

@JJoseph - The invite could have expired or was cancelled by someone. You should ask them to send you the invite again, or just add you from the Team profile → Team users page*:

*Depending on the team subscription type when your friend is, the process may be/or look slightly different.


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