Hi everyone,
Hope you’re all well. I really hope someone will be able to help me.
I’ve logged on to my account and all of my images are gone. All of my layouts and images are not there.
Does anyone have any ideas of what I can do to get them back? Has been over 7 months of work with mentors so really hoping it hasn’t just disappeared!
Thanks a mil!
HI everyone,
The issue with loading boards from dashboards and disappearing images has been resolved successfully. Some users may still experience latency, but this is expected to return to normal soon. Our team will continue to monitor the systems closely to ensure stability.
Please subscribe to updates from the Miro Status page in your region to see the full report and receive future notifications on platform health: https://status.miro.com/us/incidents/01JMFF0ASX5F76RM90Q1XQYNDT
If you are still experiencing any issues related to this or any other part of the product, please contact the Miro Support team or create a new question here in the Miro Forum to get help.Thank you all for your patience!
Just to clarify, I don’t need to restore my board. It is still there but has none of the images there anymore.
Hi! I have the same issue. All the images ever uploaded on my boards have disappeared and I also can’t seem to upload any new ones. It’s a big issue for me, I have a meeting in an hour and I needed the images.
I just ran into the same problem!
On one of my charts which has a lot of images, all uploaded images now look like this:
Same behavior in incognito mode, and on one other computer, and when I attempt to upload a new image. On one of my other charts which has fewer images, however, the images are working.
Seems all uploaded images are gone across all boards. My profile picture is even gone. Tried logging in online too. And using different browsers. Same there.
+2HI everyone,
We would like to thank you for taking the time to report this behavior—we entirely understand how frustrating it must be. Rest assured, our engineers are already investigating the issue and doing everything they can to fix it as quickly as possible.
There’s an ongoing discussion and investigation regarding missing images on Miro boards here: [Investigating] Boards Have Vanished. I highly recommend following that thread for official updates and a resolution from our team.
You can also check out the Miro Status Page for interim updates, and we apologize for any inconvenience this may cause you and your team.
+2HI everyone,
The issue with loading boards from dashboards and disappearing images has been resolved successfully. Some users may still experience latency, but this is expected to return to normal soon. Our team will continue to monitor the systems closely to ensure stability.
Please subscribe to updates from the Miro Status page in your region to see the full report and receive future notifications on platform health: https://status.miro.com/us/incidents/01JMFF0ASX5F76RM90Q1XQYNDT
If you are still experiencing any issues related to this or any other part of the product, please contact the Miro Support team or create a new question here in the Miro Forum to get help.Thank you all for your patience!
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