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Beeing able to downgrade users back to a free license

  • January 28, 2022
  • 3 replies
  • 255 views
J

We currently use Flexible Licensing in our Enterprise Account. Some of our users are just using miro once in a quarter to provide feedback during PI Planning. For this a Full license is better than a Free-Restricted. On the other hand we don’t want to pay for them for the whole year. So downgrading them back to Free after each PI Planning would be really useful for us. 
  

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3 replies

J

Agree this would be very useful.

I believe not having this is actually counter intuitive for miro. In order to maximise adoption of the tool, it makes sense to invite many users. Of course in reality some will use iit once and not come back. It would make sense to downgrade them to free or unlicensed users, and then if they ever log back in relicense them.

 

As it stands, the only option is to delete them which makes them less likely to come back and thus reduce

U

Totally agree with this Idea. We face the same problem, that every 10 weeks we have to delete all the non-licensed users, who have registered and consumed a license just for the duration of a pi-planning. It would definitely make more sense to downgrade the users to a free license than to deactivate them. Currently we have to check the deactivated users periodically 🙄 and delete them, so that they can access our Tenant again.

Y

+1 on this. We’d also like to be able to make this adjustment over the SCIM integration. We have a number of users who only need to access it every now and again to collaborate in planning sessions. Being able to automatically upgrade and downgrade their licenses between free to paid and back to free makes the user and admin experience more fluid.

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