[RESOLVED] Miro bug with Connection Line arrow

@Fratiman Vladut - Yes, this does seem to be unexpected behaviour. If you first select the “arrow” type connection line when entering a board, a line with an arrow is drawn. However, as soon as you select a line with no arrows, and then a connection line with an arrow, no arrow will be added – Miro appears to be inheriting the properties of the last drawn line and ignoring the fact that you have specifically selected the connection line type that has an arrow on it.

I would suggest reporting this to Miro support:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Ok, thank you for the answer!
I don't seem to have the support option, I have an educational license.
This is also why I posted here, I can't find where to report a bug.

I will try to report this bug on a form on their page.

@Fratiman Vladut -

While the arrow tool might be malfunctioning for some reason for you, are you able to create an arrow head on either side of the line afterwards using the left or right arrow head tools in the pop-up toolbar when you select the line?

I’d also suggest trying Miro from a different access method - either an incognito browser or the desktop app, to see what happens...

Kiron

Fratiman Vladut wrote:

Ok, thank you for the answer!
I don't seem to have the support option, I have an educational license.
This is also why I posted here, I can't find where to report a bug.

I will try to report this bug on a form on their page.

 

@Fratiman Vladut - Ahhh, yes, only paid subscription users will have the support form option. I will convert your post into a support ticket as this does appear to be unexpected behavior.

You should receive an email shortly confirming a support ticket was created. It would be helpful if you could post back here with what the support team tells you.

OK thank you very much!
I will announce here if and when this problem is solved.
In the meantime I also sent a message from the contact form on the web page.

@Fratiman Vladut - Thanks for the update! I am seeing the expected behaviour myself when creating a new arrow Connection Line.