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Change Login Mail address not possible (not getting confirmation Mail)

  • November 1, 2024
  • 1 reply
  • 41 views

Hello

for some reason I don`t get the confirmation mail to me new mail address of my company so i cant change my login mail-address. Could you help me?

Best answer by Eca

Hi @Ulrich Böhnke,

 

Thank you for reaching out!

 

There are a few factors that could impact the delivery of confirmation emails, such as the email domain is blocking Miro’s emails or the messages ending up in spam or junk folders. However, the quickest way to resolve this is to contact Miro support directly. I’d recommend reaching out to support, as they can investigate and assist further to ensure the emails are received.

 

Hope this helps!

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Eca
Mironeer
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  • Mironeer
  • 1606 replies
  • Answer
  • November 1, 2024

Hi @Ulrich Böhnke,

 

Thank you for reaching out!

 

There are a few factors that could impact the delivery of confirmation emails, such as the email domain is blocking Miro’s emails or the messages ending up in spam or junk folders. However, the quickest way to resolve this is to contact Miro support directly. I’d recommend reaching out to support, as they can investigate and assist further to ensure the emails are received.

 

Hope this helps!


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