Holding shift while moving object is temperamental. Why?

​@nick_111 - I just tried this with a single sticky note, shape, card, text, and a frame using Chrome on Windows 11 and it worked as expected me.

Are you able to reproduce/show us the unexpected behaviour you are referring to?

My screen recorder is bugging out, so I’ve attached an example of an object that refuses to adhere to the axis alignment that one expects from holding shift and moving it.

Maybe try recreating it with similar variables. It’s a ellipse object with a no colour border & bg, It is in the foreground.

Hi ​@nick_111,

Thanks for bringing this up!

I’ve just tested this as well, and the shift + move function seems to be working as expected on my end too. I agree with Robert that this might be an isolated issue.

A couple of things to consider: Are you using a wired mouse or a trackpad when dragging/moving objects while holding the Shift key? Sometimes, the input method can influence how this behaves. If possible, could you share a video or more details of the issue you're seeing? That would help us pinpoint the problem more accurately.

Looking forward to hearing from you!

Hi - here’s a screen recording (https://www.loom.com/share/951ce2f96261479ab7475600e215e7fb?sid=906d15e7-9410-466c-a85f-9deff3b89b7f) showing the shift + drag working with one object (image), but not the other (ellipse).

I wouldn’t have thought this has anything to do with my input method (wireless mouse). I’ve also tried in different browsers and have the same issue.

Thanks

​@nick_111 - Nice - I was going to suggest Loom 🙏

Yeah… something has changed for me since my initial test:

​@Eca - Can you reproduce this?

Hi Robert - thanks for taking the time. Good to know I’m not going crazy.

Further, any object that inherits this anomaly does not work (i.e. not subject to the hold shift + move) whether I hold shift first, then click to move, or click to move while holding shift. In other words, whenever an object decides to act like this, I cannot ever get that object behave as expected.

It’s like, once it happens, it cannot unhappen. 

I’ve observed this with basic shapes - including text and connections. And groups of objects that contain one or more affected objects.

Teamwork!

Eca wrote:

Hi ​@nick_111 and ​@Robert Johnson,

 

Now that I tried testing the same actions Robert did on his board, I was able to reproduce it.

I have your case converted into a support ticket so this can be investigated by our supports more thoroughly. This could be impacted by the current incident. But to be sure, kindly wait for support’s response in your inbox, ​@nick_111.

 

Thanks for your patience and please let us know if there’s anything else you need assistance with.

Cool. Thanks.

FYI Miro has always behaved liked this for me, since I started using it two years ago. I didn’t raise it until now because it was quite tedious to reproduce.

Will leave it to the devs to address :).