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Free limit reached but only have 1 board? How can I fix this

  • November 12, 2024
  • 4 replies
  • 116 views

I am a team of 1 with only 1 board, but when I try to edit my board it says I have reached my limit. How can I fix this error?

 

Best answer by buttersauce

Hmm found a work around. By copying my board, I am able to edit my copy. Not sure why, but at least it works now :D

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4 replies

ElvaMiro
Mironeer
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  • Mironeer
  • 922 replies
  • November 12, 2024

Hi @buttersauce 

Sorry to hear you’re having issues. The free plan allows for 3 editable boards at a time, and it doesn’t look like it says you are blocked from adding more boards. Rather, it says you are locked out of the current board. This could be because you are logging into the board with a different email than the one used to create it. 

A few things to check: make sure you’re using the same email to log in; log out and clear out cache and cookies; check to make sure ad-blocking extensions or VPNs aren’t interfering; resetting the app’s settings.

Hope this helps!


  • Author
  • Beginner
  • 2 replies
  • November 13, 2024

Thanks for the reply!  I only have 1 email address, tried logging in and out, and tried from a different computer still can’t seem to edit this board. It says I am the owner and you can see it says view only on this page, as well as the limit reached on the top of the board when I enter it.


Any other solutions?


 

 


  • Author
  • Beginner
  • 2 replies
  • Answer
  • November 13, 2024

Hmm found a work around. By copying my board, I am able to edit my copy. Not sure why, but at least it works now :D


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 1661 replies
  • November 13, 2024

Hi @buttersauce

 

Thanks for sharing your workaround! It's great to hear that copying the board allows you to make edits. If you encounter any further issues or have questions, feel free to let us know. We're here to help! 😊


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