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Cannot move from consultant plan 10 members to 1 member

  • September 22, 2020
  • 2 replies
  • 173 views

Hello,

I’m trying to move from a 10 member consultant plan to only one member. I have deleted all the people in the team, so now there is only me as a team member. But I still get the message about team size below.
 

 

Any idea how to get around this issue?

Best answer by Kiron Bondale

@Sophie Page -

Are you a company admin? If so, you should be able to go to the Company view, select Active Users and delete them from there.

and then

Kiron

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Kiron Bondale
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  • Answer
  • September 22, 2020

@Sophie Page -

Are you a company admin? If so, you should be able to go to the Company view, select Active Users and delete them from there.

and then

Kiron


  • Author
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  • 1 reply
  • September 23, 2020

Hi Kiron, thanks for your answer. It worked. I guess I removed the members from the team before, but not from the users. 
Thanks again.


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