Hi Miro-ers,
I’m on a consultant plan and seem to have hit my limit in the number of teams I can create when trying to create a 10th team. Given we work with lots of different clients, and we generally create a Team for each to avoid privacy conflicts, this is a bit of a problem. Has anyone else encountered this arbitrary limit?
I’m being asked for payment details as soon as I try to create a 10th team, even though we’re on a 15 seat/month consultant plan.
Here’s a screen grab:
Any ideas?
Best answer by Robert Johnson
This will happen if you perhaps inadvertently clicked the create a team “+” symbol that is directly under the vertical team list in your Miro dashboard rather than from the Company teams page:
+7That is odd. We are on a Consultant plan too and have well over ten teams and I don’t recall ever being prompted to pay again.
Kiron
+13
This will happen if you perhaps inadvertently clicked the create a team “+” symbol that is directly under the vertical team list in your Miro dashboard rather than from the Company teams page:
+13If that was the issue, you wouldn’t be the first 
https://community.miro.com/got-a-question-ask-the-community-45/having-to-pay-for-a-new-team-1886
Thanks team, clicking the ‘+’ is exactly what I did as it seemed the most intuitive approach! Seems like an obvious fix for Team Miro.
Gotta love this community. You folks rock.
Much appreciated.
M
+13
Perhaps further enhancement is required? 
I just had this problem and was REALLY confused. The use of the same word, “Team” for different things is really confusing! Especially when I add a “Company Team” and it shows up in the vertical bar list of all my “Teams” and then there’s a “+” button under the list which intuitively says, “hey, click this button to add another one of these teams to your collection,” when in fact it does something totally different that requires payment?
Additionally, if I want to move a board from one “Team” to another, the dialog that appears says, “Move board to account” and “Choose an account”. So, which is it? A Team or an Account?
+13Additionally, if I want to move a board from one “Team” to another, the dialog that appears says, “Move board to account” and “Choose an account”. So, which is it? A Team or an Account?
You can think of it this way:
And to illustrate this, my Miro account profile is currently associated with seven teams:
Well, 
The point I was making is that, seriously, it’s clear as mud. The language is inconsistent and the relationships (and corresponding UI elements) are not obvious.
For example, if that left side vertical nav bar contains “Teams” then shouldn’t I be able to add a new “Team” with the + button there and then choose if I want to make a brand new team in a brand new paid account or add it to an existing account?
And if I want to move a board within my account from one Team to another, shouldn’t the dropdown say, “Move to team” and then the resulting dialog say, “Move board to Team” and “Choose a Team”, since the drop down list in the dialog contains a list of… teams?
And to make things slightly more confusing, there’s also a “Team” subscription plan that’s different than the Teams you set up inside your account. 
+13For example, if that left side vertical nav bar contains “Teams” then shouldn’t I be able to add a new “Team” with the + button there and then choose if I want to make a brand new team in a brand new paid account or add it to an existing account?
When you click the Add teams (“+”) icon on the left side under the list of teams, as far as I know, there are only one option:
But, if you are signed into Miro with a email address (account profile) that is attached to the billing profile(?) then you see a second (#2) option:
I suspect that if you want to create any other sort of plan, then you would need to contact sales.
Miro has been growing rapidly and perhaps the new account/plan process could use some love.
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