Skip to main content
Question

Undo (CTRL+Z) undos twice every time i try to undo once


I’ve been using Miro for a long time but I think since the latest Firefox update 124.0.1, Miro suddenly started to undo twice when i click on CTRL+Z once. I tested other boards and checked if the problem is with CTRL+Z itself with me but everything works fine elsewhere but here.

It is not Firefox as I’ve tried with several other tests and they all seem to be working fine so something is wrong elsewhere and this is a big deal for me as I can’t properly use the board now and I really don’t want to switch from Miro.

Was it helpful?

12 replies

Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7275 replies
  • March 29, 2024

@vemic - I just tested from the same version Firefox (64-bit, Windows 11) and both the Ctrl-Z and Undo action from the left toolbar in the the Miro UI.

For this first test, I

  • press the N key to quickly create a new sticky note
  • Next, while still in edit mode, I type the word test. I then click on the board canvas to get out of edit mode on the sticky note.
  • Finally, I press Ctrl-Z once, which undoes the word “test” and then I press Ctrl-Z again to undo the creation of the sticky note.

 

And in this test, I add one more word in the sticky note (a third action), and then I use the Undo action in the Miro board which undoes all three actions with three undos.

 

Have you tried

  • disabling any browser extensions?
  • Clearing your cache? 
  • If you are on a laptop, and currently using an external keyboard, have you tried using the laptop keyboard only?

  • Author
  • New Here
  • 1 reply
  • April 2, 2024

@Robert Johnson The issue is still persisting after disabling extensions and clearing cache. I unfortunately am not using a laptop but the keyboard seems fine with other boards. The undo button on the left panel works fine but CTRL+Z still undos twice (I’ve tried with a pen and drawing 2 lines and pressing CTRL+Z once removed both lines)

I tried the sticky note too and it removes both the text and the note. I am not sure where the issue may be if it works for you but not with me.


I suddenly am running into this too!

IPAD Pro, Miro app, Touching the CTRL button just does whatever last action i did.

If i last duplicated, touching ctrl duplicates again

if i last hit undo, then every time you press ctrl it undoes.

Ill try to find out where we have support and report it as a bug I guess.


Same issue here on thé iPad app, cmd button is undoing without pressing z. I can’t use any shortcut.


  • Beginner
  • 4 replies
  • June 27, 2024

same issue on ipad as above — absolutely strange behavior. 


U.A.Kopitina
Forum|alt.badge.img+1

Miro application - undo works several times :(


Same thing, this happened suddenly,

  • Doesnt happen on same board but other PC
  • Using chrome

Hi everyone, I fix it just deleting board and create new board


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 1676 replies
  • March 19, 2025

 

Hi ​@Vincent Rieuf  and ​@Showhy Perteson,

Thanks for sharing your experiences! If the issue persists, could you try clearing your browser cache or testing in an incognito window to see if it still occurs? If undo works fine on another PC but not on yours, it might be related to local settings or extensions.

 

Let us know if the issue continues!

 


@Eca 
Ok in icognito mode with cle'ar cache and other browsing data, running Version 134.0.6998.118 (Official Build) (64-bit) of Chrome


Please disregarde the comment I made on this being computer dependent I’ve been able to reproduce the bug on other PC.
 

Documented with a vidéo

link = Ctr Z / Ctr Y Test

 

Observed behaviour:

Miro seems to batch actions together and Undo / Redo targets a group of Canvas objects

Using the pen tool to do multiple strikes, then one undo or ctrl Z removes all of the strikes I‘ve done
Same thing for sticky note tool


Expected behaviour:

Using the pen tool for instance, I expect to be able to undo / redo one line at a time.
 

 


@Eca 
Regarding the posted vidéo:
Note that an Undo event also encaspulate the deletion of précédent canvas object thus respawning previous data.

This bug has horrible incidence on the User experience as previously deleted data can be respawned unbenonced to the user if his view is not centered on previously deleted data.

Please please please fix as soon as possible as I am trying to convince part of my team to adopt Miro.
Undo / redo being such basic functions you guys have to implement it flawlessly.

Available for more tests if needed. best regards


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 1676 replies
  • March 22, 2025

Hi ​@Vincent Rieuf,

 

Thanks for bringing this up! I understand how important a smooth undo/redo experience is, especially when introducing Miro to a team. This issue is already being looked into by Support, so I recommend keeping an eye on their updates in your ticket. If you have any additional details or testing insights, feel free to share them with the Support team. Appreciate your patience!


Reply