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Question

Charged for Free Account

  • November 14, 2022
  • 3 replies
  • 78 views

Hi,

I’m on a free Miro account and just looked at my bank statement and Miro has been charging me for every month since February this year.

Sorry for posting this here as I couldn’t seem to find a way to for a free member (who is paying) to contact anyone in customer service.

Is there a way I can contact customer service to find out what is going on here.

Cheers

 

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3 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • November 14, 2022

@Tony Gruebner -

You can open a support request here for this issue: Submit a request – Miro Support & Help Center

Kiron


I was charged 232 dollars after canceling  my free trial!


ElvaMiro
Mironeer
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  • Mironeer
  • 922 replies
  • May 7, 2024

@ANGELICA GARCIA HURTADO 

I replied on the other thread you posted on. So sorry to hear about this issue; I have created a support ticket to have someone reach out to you.

 


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