Our account got de-activated without any warning and I cannot reach anyone for help.

Hi @Olga Lilke,

Sorry to hear this :(

We don’t have phone support, but I’ll let the Support team know about your ticket internally   

Hello, 

There was an user with access to Miro, now it is not working. I tried to invite her, but I got this message “XXXXX is deactivated in your account and cannot be invited to boards”. How can I proceed, it is very important to have access.

Thank you

I love Miro, but their customer service/account management is god awful. I have been trying to get ahold of an ACTUAL person for several weeks... I wish you luck.

I just noticed this post is from 2 years ago………. I guess some things never change. Yikes.