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Answered

Upload Backup not working

E

Hi.

 

I have a backup file *.rtb (50mb) but I can’t have it uploaded on Miro.

The page keeps showing the “Loading...” toast.

Can you help me?

Best answer by Edy Watanabe

Well..

It took like 10min, but it worked. =/

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E
  • Edy Watanabe
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  • New Here
  • 1 reply
  • Answer
  • October 8, 2020

Well..

It took like 10min, but it worked. =/

Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • 3040 replies
  • October 8, 2020

@Edy Watanabe -

If you have tried a few times and also tried after clearing your browser cache (assuming you are accessing Miro via the web), I’d suggest opening a Miro support request here: Submit a request – Miro Support & Help Center

I haven’t had that exact issue, but I did have an RTB which had restored successfully previously be unable to be restored again.

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
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