Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

6240 Topics

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Tom ROYERBeginner
posted in Ask the community

How to use Miro offline as a personal tool

Hi,I would like to use Miro not only as a team tool but also as a personal tool to have personal boards of my own mind maps. It becomes a problem when needing to work offline (ex: in the train with bad/no wifi). I understand Miro doesn’t work offline on colaborative boards as the timeline of modification would become hard to follow. But for a personal boards not shared, is there a way to work offline? Technicaly, if not shared, it would not be complicated at all, only would require to stock data on local hard drive.

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3 months ago
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Niels WillemsBeginner
posted in Ask the community

[RESOLVED] Some font typefaces not exporting to PDF (high quality, vector)

Hi there!I have never had this problem before, but today the fonts are not exporting from Miro to PDF. Does anyone know how to fix this? I already installed the used fonts, but it's still not working.Thanks, Niels.

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Alyona
Mironeer
1 year ago
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Tom GranzowBeginner
posted in Ask the community

[RESOLVED] Frames randomly change order in presentation mode

I am using frames to create a presentation.  The problem is that whenever I shut down the Miro board and then come back some of the frames have randomly changed order in the presentation.  This is in the frames dialogue box that opens.  Some of the frames just show up in a new order.  Has anyone seen this?  Do you know how to stop it?

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1 month ago
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Chelsea ManansalaNew Here
posted in Ask the community

[RESOLVED] Uploaded images won't appear

I uploaded images to a miro board and they uploaded just fine, but a few days later they appeared like this and I can no longer see or download them. These are the only copies of the images I have as I delete them from my other devices to save on storage space. This is crucial to my work and I have no other way of gaining back these important photos. Please help!

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2 hours ago
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Christopher ClintonNew Here
posted in Ask the community

[RESOLVED] Endless images loading issue

Yes, not resolved.  My team pays for this service and I will be opening a ticket.  Others that are experiencing this Please open a ticket as well, as it should help them know that it is an issue and to better understand what is causing the issue in order to fix their code.

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Alyona
Mironeer
8 months ago
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aortliebBeginner
posted in Ask the community

Can't Group Different Types of Objects

Before the latest update, I could group any objects on the board with other objects - frames, shapes, text, sticky notes, images. Today, I can only group objects of the same type. Half the time I add something different now, the option to group disappears.Sometimes I can group different types of objects, but it seems arbitrary - I could group 2 text boxes with multiple shapes, but when I added the third text box, the ability to group disappeared. Sometimes I can’t add a different type of object at all without the ability to group disappearing. If I select multiple types of objects at once with the left click&drag, I don’t get the option no matter what.Is this broken for anyone else? Is this a bug with the latest update?

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1 month ago
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KrystleNew Here
posted in Ask the community

[RESOLVED] Cannot add some Templates to a board

Not sure if others are experiencing this, but when I go to use a template I’ve chosen, nothing appears. I’ve tried different browsers, different computers, accepted cookies, etc. but to no avail. 

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AgileExponent
5 months ago
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Sharon Bristol MorseBeginner
posted in Ask the community

I can not get the Hover text to work on any of the Miro toolbars.

Can someone explain how to get the hover text to work on toolbar items?  It works for other applications just not on any of my Miro Boards. 

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4 months ago
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Anne ScarlettActive Contributor
posted in Ask the community

Unable to duplicate my own board (I am owner/creator)

Hi friends! I have a huge master board that I like to backup with a duplicate copy often. Today, I’m unable to do so, no matter how long I “wait” (which believe me, is a LONG time).Meanwhile, I have been able to successfully duplicate my other boards today.  Has this happened to anyone else? 

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Robert Johnson
1 year ago
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MarlaContributor
posted in Ask the community

Novice Q: How does Miro work with/interact with platforms like Zoom?

I am very new to Miro and my Q. is this: I am planning on running a virtual workshop using either Zoom or Skype (undecided at this time)-and I am looking for a “whiteboard” feature that will allow me to draw or type notes so that my virtual workshop participants can see these notes. Does Miro work with Zoom/Skype, and if so, how? I appreciate any guidance on this….many thanks:) 

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2 years ago
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Tyler MastersNew Here
posted in Ask the community

[RESOLVED] Copying hyperlinks from cells in Excel into Stickies . . . used to work. : /

I’m wondering what happened . . . .I used to be able to create hyperlink/stickies to user stories in our internal Azure DevOps instance and bulk copy/paste those links as individual stickies on a Miro board.  Nothing fancy, nor over the top (<50).  All of the sudden, the links would come into Miro as plan text; no longer hyperlinks.  I can still use the ‘link’ feature to add the link once the sticky has been added, but, it adds so much time and steps to the process whereas before it was simply a single cut/paste.  The process used didn’t change.  I also enlisted colleagues to test and sure enough, they, too, lost the ability to create a sticky with a hyperlink.  What happened? Thanks, in advance.

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Robert Johnson
2 years ago
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Kristina WaldtNew Here
posted in Ask the community

[RESOLVED] Zoom on Firefox v88 doubles every time you zoom in/out

Same issue. It was always working fine, but since today it has weird jumps.(5% →21% → 91% → 400%)It’s the same board too.

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Marina
Mironeer
2 years ago
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Murat MirataBeginner
posted in Ask the community

[RESOLVED] Cannot move boards to Projects in Safari browser

Up until few weeks ago, I was able to move boards into different projects. This option is no longer possible. Clicking on the board title opens the window with settings, and there is a link to change the project as well. But the dropdown menu - which used to show all the projects to choose from - no longer lists the projects. Does anyone else have a similar problem? Has anyone figured out how to solve it? in case it is an Operating System and browser issue, I am trying to work with Safari (14.0.3) on a Mac that runs Catalina (10.15.7). Many thanks in advance. Murat. 

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2 years ago
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ArwedBeginner
posted in Ask the community

Follow me function not working

Hi everyone, I am facing the problem, that the ‘bring everyone to me’ function is not working properly.I was sharing a board with a colleague using a daypass. Although miro depicts them as an ‘editor’ they are unable to click on the ‘bring everyone to me’ button, it seems to be deactivated.Any ideas? Thanks!

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Robert Johnson
1 year ago
Becky
BeckyBeginner
posted in Developer platform and APIs

Understanding custom web widget sharing with other users

Hi Miro team,I’m currently working on a research project exploring the ways to enhance the functionality of Miro boards for SLT practitioners.I’ve been trying out some of the sample code for making custom web widgets with some success. I’ve been able to make several widgets that work in the Dev Team environment and have also been able to publish them to other boards. However, the other users of the boards are unable to use them. I’ve read all the documentation online, but am still unclear about the steps to make my widgets work for others.My code is published via GitHub pages at: https://newcastlerse.github.io/miroI’ve recreated the 'implicit-flow-example' from the miroapp/app-examples repo. This given as an example on the page: https://developers.miro.com/docs/how-to-start#section-3-install-your-web-plugin-to-any-miro-user. On the Dev Team board, I get a pop-up that I click to authorise the widget and it clears the board of all content. My understanding of the implicit-flow-example is

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Max Harper
2 years ago
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Jasmit RangrBeginner
posted in Ask the community

Embedded Miro board doesn't work on iPhone and iPad

I am trying to embed a miro board on my website. It works great on desktop and on iOS on an iPad, but it freezes on my iPhone, both in chrome and safari. Here’s a link to the test page on my site:https://rangr.com/test_miro.htmlThanks for any help!  

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6 months ago
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bert stoffelsBeginner
posted in Ask the community

Full member is not recognised by new team

a team member can’t be invited/recognised as a full member to another team. because of this the amount of boards he can access is limited, how can this account be recognised as a full member?  

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Kiron Bondale
2 years ago
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MadisonBeginner
asked in Ask the community

Moving project board to a new team on free plan

Hi! I originally started using Miro for a class project with a team. The project since then has ended and no one uses the team anymore. However, I continued using Miro for my own personal use. Not realizing it was connected to my project team still, I created a board that I use for my own project planning. I’ve since realized that the board is still under this project team where I am not the owner. I would like to leave this project team and take the board I’ve been using with me and create a new team that contains just me. However, I’m on the free plan and don’t see a work around to do this except for swapping to a paid plan for a month. Is there a work around for this, or should I simply pay for a single month so that I can move the board?

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Robert Johnson
1 year ago
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aakNew Here
posted in Ask the community

[RESOLVED] Export board as PDF doesn't show images

When I export my Miro board has a PDF or Vector. It does not show the images in the saved file.This is also only 1/3 of the Miro Board.Is there a different way to save large Miro Boards? 

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1 year ago
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Gary SchneirNew Here
asked in Ask the community

How to work with Jira sub-tasks

I am working with story boards and have some detail in sub-tasks under a Jira story.  I am able to find and insert a Jira story into my Miro story board fine, but I would like to see the sub-tasks too.  When I edit the Jira story within Miro, I can’t even see the sub-tasks.    Is there something I can do to be able to work with story sub-tasks?    

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5 months ago
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Daniel LouwBeginner
asked in Ask the community

Team membership removed my free boards allocation

Hello MiroI am only slightly pulling my hair out over this. I have a Miro account that is currently on the free tier. I have recently been added to an external team (by a 3rd party) that I am collaborating with on a project. This team is also on the free tier, and they have 3 boards on there already.I want to now create a board of my own, for personal and unrelated things, but it seems like I can’t because the boards on this other team counts towards my own allocation?Is this supposed to work like this?  Why can’t I create my own boards outside of the team that I have been added to? What would have happened if I had a board on my profile already, and then got added to this team? Would Miro have deleted my board or something?

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Robert Johnson
1 year ago
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SathiaBeginner
asked in Developer platform and APIs

Export button not available

I am not able to see the export icon in my miro board in the top left corner, someone please help me  

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Max Harper
2 years ago
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JeannineNew Here
asked in Ask the community

Changing color of icons and adding shading to shapes and gradations to colors?

Hello, All! I am a new Miro user and want to check on the availability of the following functions. Am I correct in finding that we: cannot change the colors, thickness, etc. of any icons? cannot add shadows or shading to any shapes? cannot add gradation within colors of any shapes? If I am wrong, this would be great! Thank you, Jeannine

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1 month ago
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MEHMET AYDOGDUBeginner
posted in Ask the community

Everything deleted in our board after login mobile app

I did not erase absolutely anything, everything on our board was erased. This happened after logging into the mobile app on Android. We had very important data and unfortunately we did not export the board. The incident took place within 1 hour. Sorry, I couldn't find a place to email the support team. You need to bring back our board named as Quick Cloud.

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S
2 years ago
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Guillermo Yañez SánchezBeginner
asked in Ask the community

No puedo acceder a mis tableros, ni a mi usuario

Buenos días, NO PUEDO ACCEDER A MIS TABLEROS, NI A MI USUARIO.  He probado en tres navegadores, en una página de incognito. No me dan ninguna solución. He pagado por usar MIRO y no puedo hacerlo. Gracias.  

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D
6 months ago
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