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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8682 Topics
J
janardhanBeginner
asked in Developer platform and APIs
How to get currentUser email using Miro object

I want to get current user email address on Miro board load using Miro object. Please help me which object we have to use to get current user email.

2993
Anthony Roux
Mironeer
3 years ago
F
Freya.GNew Here
posted in Ask The Community
Sticky notes disappear & mouse cursor doesnt show for others

Dear all,I have a colleague from whom I cannot see the mouse  cursor when he enters my board. Have this ever occured to you?Furthermore, his sticky notes disappear after he pinned them on the board.Can anyone help?Many thanks and best regardsFreya

3883
Robert Johnson
3 years ago
C
christofBeginner
asked in Ask The Community
How can i add Image to the card?

 How can I add mock-ups as jpg PNG gif to the map in addition to the acceptance criteria as an aid?  

34663
R
3 years ago
J
janardhanBeginner
asked in Developer platform and APIs
How to get ICONs to add icons to bottomBar web plugins

I am embedding  icons to Miro Board using bottomBar extension, i am able to add Circle icon but i want to add help icon ,  book icons and other icons.Please let me know how to get the html of icons.   

1812
Anthony Roux
Mironeer
3 years ago
S
Sabrina SchiederNew Here
asked in Ask The Community
Invoice after ending subscription

I easily could find the first invoice in the billing section. Now that we have cancelled the subscription and only use the free plan, I cannot find a way to see the other invoice from the second month that we paid. Is there a way to get this invoice?

682
Robert Johnson
3 years ago
D
Danny LievensNew Here
posted in Ask The Community
Minimal font size

I want to a way to adjust the font size within a card or control the default font size of newly created cards and the headers.This font should be relative to other objects. This would greatly help readability whilst zooming in or out.  

4191
Kiron Bondale
3 years ago
C
Cerstin HannestadBeginner
asked in Ask The Community
Manage various MIRO Accounts

Hi, I just bought MIRO to manage several clients within one account. But I already have several Accounts with different email adresses. My question is: how do I import Boards from different account into one? Is that even possible? So grateful for your help! Cheers, Cee

701
Kiron Bondale
3 years ago
B
Bennie NaudeContributor
asked in Ask The Community
Export board from paid account, then import into paid account later

Hello everyoneI currently have a paid Miro account.  I want to export a board, then let the account go, i..e stop paying.  I’d then like to use the exported board in a new, paid account, that will be set up by a customer in a few months’ time.How can that be done?Thanks

3422
B
3 years ago
U
Uday CherukuriNew Here
asked in Developer platform and APIs
Using REST API to create Widgets, can they be attached to existing widget context?

For some context, I’m looking to connect another one of our applications to Miro to populate a Kanboard with Project data. I’m accomplishing the creation and description portion of this idea programatically, but needing to put the idea into the correct swimlane that indicates each individual projects progress manually. Also unable to add tags programatically which contains project tag data.  I’m wondering if the kanban board will ever get support to add cards to an existing kanboard via api, and also interested in when adding tags to cards will be a supported feature. 

5032
A
3 years ago
O
OsnatBeginner
asked in Ask The Community
Unlink/remove internal links

How do I unlink or remove internal links? everything points to creating links, but once they are in place there’s no way that I can see to remove them.

11375
O
3 years ago
Claire Hartley
Claire HartleyBeginner
posted in Ask The Community
Presentation Mode frame order not syncing

My team and I always order frames into the right sequence for our presentations as required, this usually works great! However on a few occasions recently, the order that I can see is different from the order my colleagues can see (even after refreshing) when they look at the frames list in the same board.Also, the frames are not remaining in the order I left them at times. Has anyone else been experiencing this? 

1333
Robert Johnson
3 years ago
C
CatherineM27New Here
asked in Ask The Community
Moving from free account to company business account.

Hi, I am trying to move from a free account to a company paid business account using the same email address. Should I delete the free account and then log in to the company account. MIRO currently saying, 'account already in use'Thanks in advance C27

1701
Robert Johnson
3 years ago
K
Kelly DNew Here
asked in Ask The Community
Board guide feature like Mural

Can there be a way to add user guide / steps to the boards like Mural so that visitors to boards can understand more about how to interact with the boards? 

781
Robert Johnson
3 years ago
V
Venky_nkBeginner
posted in Ask The Community
All the content in my templates are replaced

I am back again with the issue related to my original post. This time it is bit different. Recently,  I created 3 different templates with different contents.   After couple of days, when I went to reuse the templates, the content has been totally replaced with something else. All 3 of them have exactly the same content but from the first MIRO board that I created after subscribing to MIRO.The painfully created content is gone.  Can someone help me?  The content has been replaced by the board that created the issue related to the topic I raised months ago. Somehow these are related to each other.https://community.miro.com/ask-the-community-45/all-my-latest-content-on-miro-board-has-dissappeared-3152?postid=19536#post19536

823
Robert Johnson
3 years ago
B
Braun, LenaNew Here
posted in Ask The Community
Does the 1000 participant limit only apply to simultaneous work?

Does this mean that more than 1000 people can access a board, but not all of them can work on it at the same time? Or does the restriction also apply to the maximum number of accesses (at any given time)?Thanks for your help! :) 

2131
Robert Johnson
3 years ago
A
AltuïtionNew Here
posted in Ask The Community
PDF or Image turns pink after export

Hi,After I export the miroboard, the background turns pink. How can I undo this?  

2485
Kiron Bondale
3 years ago
C
Clément PasekBeginner
asked in Developer platform and APIs
Question about anonymous boards

Hello everyone, I am using the embed miro whiteboard to enable users to create anonymous board. One of our customers ask us how Miro handle them. Are they deleted after an amount of days or are they stored forever ?I have searched in the documentation but I have found nothing about that. Thanks for your help :)

2025
C
3 years ago
M
Murat MirataBeginner
posted in Ask The Community
[RESOLVED] Cannot move boards to Projects in Safari browser

Up until few weeks ago, I was able to move boards into different projects. This option is no longer possible. Clicking on the board title opens the window with settings, and there is a link to change the project as well. But the dropdown menu - which used to show all the projects to choose from - no longer lists the projects. Does anyone else have a similar problem? Has anyone figured out how to solve it? in case it is an Operating System and browser issue, I am trying to work with Safari (14.0.3) on a Mac that runs Catalina (10.15.7). Many thanks in advance. Murat. 

11014
A
3 years ago
J
Joao CostaNew Here
posted in Ask The Community
[RESOLVED] Not possible to share boards for editing: "User email domain not allowed as board guest" error

Why is this happening? I already have a bunch of people with the same (external) domain email on the project.

2219
A
3 years ago
Q
Quinn MulhernNew Here
posted in Ask The Community
Group Highlights with Sticky Note or Card Text

Hello,I believe there are a few other posts related to this topic. However, none of those have received comments yet.My team is using the highlighter pen to highlight bits of text in sticky notes. But when they want to move the note, the highlight stays behind on the board position where it was originally inserted. I was hoping there is a way to group the highlight with the note (currently the group function doesn’t work in this case). Or, alternately, I want to find a way to highlight (or bold/italicize) sections of text WITHIN a note or card, so that the highlight is embedded in the object and not floating over it. (Like this or this or this).Thank you for the help!

3291
Robert Johnson
3 years ago
C
christofBeginner
posted in Ask The Community
[RESOLVED] "Link to" links disappearing on frames

Hello, I have connected each user story card with a frame in which there is a mock-up image with the link to option. Since last night all the link to on the frames have disappeared, when I set annew one and reload the page the link to has also disappeared again. Does anyone know a solution?

1519
Robert Johnson
3 years ago
A
AP SecretariatNew Here
posted in Ask The Community
Miro Video Chat Got Blocked - STUN Protocol

Hi, We are having difficulty using miro video call function. It cannot be used when using our office network as internet connection. Every time call function is being pressed, the video call and voice call function is not functional (black webcam stream and no voice input and output). Other function can be used as per its intended use.After further checking with our CS team, they found that Miro is using STUN protocol and it’s not allowed in our corporate environment. As per our understanding, Miro is using web protocol.So I’m just wondering is it necessary for us to use this protocol for the video & voice call function? Are there anyway to by pass this. 

512
Robert Johnson
3 years ago
M
Mike VesseyNew Here
asked in Ask The Community
Minimum team number on the Team Plan?

Hello, I have two users on my account and want to upgrade to a Team account, which should be $20 monthly. When asked how many team members, the minimum number I am able to choose from the dropdown menu is 5 - which is then charging me $50 a month! Help!

27495
Robert Johnson
3 years ago
S
Sebastian HeblerBeginner
posted in Developer platform and APIs
Rate limit for SDK usage

Hi, the REST API rate limit and how to control it by using the responses is good described and works well (Even if being slow. But it is anyhow limited to 1000 widgets, but this is another question...). How can I control the rate limit for the SDK usage?The only statement I have found so far is: “The Miro SDK enforces rate limits on widget operations. Each operation (create, update, or delete) on one widget costs one point. The current rate limit is 10,000 points per minute, summed over all widgets, and overall web-plugins, executing in a single client.”Do I need to count on my own? Or are there any methods to check the remaining points or the time when the rate limit is replentished? Thanks and regards,Sebastian

2505
Anthony Roux
Mironeer
3 years ago
T
Tom ListerBeginner
asked in Ask The Community
Trouble setting up Jira application link

Hi Miro   Could you give us some guidance on setting up a Jira application connection to support Jira Cards   The Jira Card integration page supplies us with some info i.e. Miro URL, Consumer Key, Consumer Name and Public Key   When creating the application connection we are requested for additional URL’s Request Token URL Access Token URL Authorise URL What are the required values?   Kind Regards Tom Lister

36739
C
3 years ago
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