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8952 Topics
Val_theWiz
Val_theWizBeginner
posted in Ask The Community
[RESOLVED] Broken color palette

For some reason I can’t add new colors using the color drop. I cleared all cookies, cache, reboot laptop… the struggle is real! Anyone that had the same problem? HELP PLEASE!

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1 year ago
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Camilla SandnesNew Here
posted in Ask The Community
Error message when trying to open a board

I get this errormessage when I try to open a Miro board. I think the problem occured when I installed Miro in Teams. I have uninstalled Miro in Teams now, and just try to log on via Chrime.Errormessage:Failed to request authorization for application 3074457346171160608 in team 3458764516248680595.Invalid redirect_uri: "https://miro.com/msbot/connect/aHR0cHM6Ly9zbWJhLnRyYWZmaWNtYW5hZ2VyLm5ldC9lbWVhLyBhOjFndXY3TnpJMkM1VnVvUnhueF9rUzRvMVlqMk1YTXZWSnFmOHloeTh3UUZvS1p4M0s3Z3l0NnQxb05iWVlhSERoOFEteGFMTUcxSzRjRDZIcEVpZVVNWWFIeGxGVnczdEZZaTQ2dEFneU9QeUZzMHk0dldkbmM4eDNYbHZ1WnNSUg==" does not match any of the application registered values.

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1 year ago
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RazmikNew Here
posted in Ask The Community
The payment has passed, but the tariff has not been updated

Hello! I made a payment yesterday to improve the tariff (2 payments so that I have access for 2 years). As a result, the money was debited, but the tariff was not updated on starter. I wrote to the mail and request #543360 was registered. I still have the FREE version. I planned to have information that my account has been extended for 2 years.

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R
1 year ago
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thedarkstrixContributor
posted in Developer platform and APIs
How to control a embedded miro board using the web sdk

The problem : I want to details of the board (specifically the viewport of the board) , that i have embedded to my web app using live embed. I do have the board ID , and accessToken that is given by boardpicker . Is there way any to control the embedded miro board using the web sdk with the details that i already have ?Currently using the web sdk.js package to the project always returns empty viewport data, mostly because the app is NOT authenticated with the board embedded in my webapp .Any help is very much appreciated 

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A
Mironeer
1 year ago
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HammyNew Here
posted in Ask The Community
I don't have my subscription

I just paid for the 1st paid tier of Miro to use for both school and work, even though I work independently. My bank account was charged, and yet my account still says that I’m on the free version. I only have one team, so I’m not sure how apparently that team is free while also taking $15 CAD from my account.What am I supposed to do? There’s no way for me to contact Miro support directly because of the way they have their support system and subscriptions tied to each other. I’m in university, and I know $15 may not be a whole lot, but it’s enough.

243
Robert Johnson
1 year ago
Mykola Manko
Mykola MankoBeginner
posted in Ask The Community
Changing permissions for many boards in a project

Hi. How do I change permissions to many (all) already created boards in a project? Not one by one.

151
Robert Johnson
1 year ago
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Rupert BassadoneNew Here
posted in Ask The Community
Bulk Mode not showing?

Hi folks, hoping you can help I’ve been reading up on Bulk Mode for Sticky Notes, which sounds like what I need.  However, the guide illustrates Bulk Mode is at the bottom of the Stick pop up, but it’s not showing for me.  What am I doing wrong? 

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K
1 year ago
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Dustin TimmonsNew Here
posted in Ask The Community
Miro App monitoring

Hello Im a sys admin for my organization and we have a  Enterprise plan. Is there a way to see what apps our employees are using inside of miro? Is there data or any analytics we have access to as admin to see this information?

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D
1 year ago
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Markus BrandlNew Here
posted in Ask The Community
How to integrate Miro and Looker Studio?

Hello community, i came across this promising Miro article on “How to integrate Miro and Looker” and was wondering if the same is possible for “Looker Studio”? Thank you very much for your support.Markus  

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1 year ago
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GEOMNew Here
asked in Ask The Community
I can't copy/paste an object.

Hello.My question is simple, I tried to find an answer to my issue but there’s no answer at all.Miro doesn’t let me use copy/paste functions when I click on the 3-dots menu of any object, it shows me the message: These actions are unavailable via context menu. Please use: CTRL+C for copy and CTRL+V for paste. And when I try to use CTRL+C and CTRL+V, nothing happens.And before someone ask me a silly question if I’m using the desktop or web app, of course I’m using the web app and since I said “click”, it means that I’m on a pc, not a mobile device.Just give me a straight answer why it’s not possible to copy/paste a simple object: line, square, circle, star, text block, etc., using the integrated menu of any object?...I think this question doesn’t requires a scientific level to answer it...is just about the copy/paste function that I’m talking here, nothing more, not trying to do something of other dimension either.

11632
S
1 year ago
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PiotrOsperNew Here
posted in Ask The Community
Malicious attachment on a public Miro board

hey,one of the mail accounts in our company got compromised and started sending out links to a public, read-only Miro board with an attachment leading to an URL under a .ru domain. 

801
Kiron Bondale
1 year ago
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AnnikaNew Here
asked in Ask The Community
Is there an automated way of generating backups of boards / projects?

Dear community,  is there a backup done by miro automatically (team plan)?  What would happen, if a board, that has a link that is open for everybody, gets “hacked” and all the content would be deleted?  If there is no solution in place yet, how do you guys handle the topic? Thanks in advance! Annika

177614
S
1 year ago
mscottfowler
mscottfowlerBeginner
posted in Ask The Community
Fit to Screen Shortcut does not work

My shortcuts (cmd + 1, cmd + 2, cmd + 0) are not working. Fit to screen in the map works, but not the shortcut keys. I have reinstalled, tried the browser and the desktop app, reset the application data and nothing works. I am on an M1 Mac.

1504
Robert Johnson
1 year ago
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Ekaterina RegerNew Here
asked in Ask The Community
mistake in transaction

I tried to buy a Miro starter plan, and there are 2 transactions from my card. I suppose there was a mistake because my plan is still free but the money was transacted 2 times. How can I solve this problem?

341
Robert Johnson
1 year ago
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AliceMeade123New Here
posted in Ask The Community
How can I share a board outside my organization but prevent that person from sharing?

I need to share a board outside our organization but I need to make sure that the person I am sharing with does not forward the board to other people. How can I do this?

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Robert Johnson
1 year ago
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pedroteixeira07Beginner
posted in Ask The Community
How to use design elements from a template

Hi all - using miro for the first time and have a very basic question which I can’t seem to find anywhere. I’m trying to use this lo-fi template from miroverse: https://miro.com/templates/low-fidelity-wireframes/I’m not able to pre-loaded it with some elements. And, I can’t seem to find how to use this template design elements even if I wanted to start from scratch. Can you please help? I’m not sure how to search for this and things like “miro + how to use a template elements” give me nothing. 

23512
Kristin
Mironeer
1 year ago
H
hanezNew Here
posted in Ask The Community
why password is needed every time I open a board

I’m logged in under my miro account. I even use the separate Miro app on my Mac. I have a opened board before (with logged in status) and entered the correct password. I then starred the board. And still, with all this authentication going on, _every time_ I re-open a starred board, I have to enter the password (oh wait, where is it again, which outlook email/appointment contained the password, or was it Teams, or Slack, or… well it was 3 month ago i really don’t remember, etc.etc…..)What’s the whole use case of 1) logging in, 2) using the dedicated app & 3) starring boards - if after all these actions you still will not let me access my boards without knowing a password? I knew it the first time, right? Why ask again and again?

1450
H
1 year ago
Christophe GESCHÉ
Christophe GESCHÉExperienced Community Member
posted in Ask The Community
Image to text

I'm trying to do something that I'm sure I've already managed to do, but I can't find how.I copied and pasted screenshots directly into a miro board containing text.I would like to do image to text as with sticky note recognition (i.e. display a text box, which I can correct, but keep the initial image behind) And I can't find/no longer find how to do it.----Je cherche à faire quelque chose que je suis persuadé d'avoir déjà réussi à faire, mais je ne retrouve plus comment.J'ai copié-collé des captures d'écran directement dans un board miro contenant du texte.Je voudrais faire du image to text  comme avec la reconnaissance des sticky note (C'est-à-dire afficher une box de texte, que je peux corriger, mais garder en arrière l'image initiale)Et je ne retrouve pas/plus comment faire.

18091
Christophe GESCHÉ
1 year ago
A
Apfel82New Here
posted in Ask The Community
Lines/Shapes Moved When Board Loaded

Hi.I’ve created a number of diagrams within frames. The connectors between the shapes are all joined correctly, but when I close Miro (desktop) and re-load/re-enter the board, some of the lines/shapes have moved.How can I avoid this, I’m having to spend a decent amount of time reorganising things.Cheers!Kat

290
A
1 year ago
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Pierre ARNAUDETNew Here
posted in Ask The Community
Cannot read properties of undefined (reading 'title')

Because I’m not able to CTRL + C and CTRL + V on my private board, I want to switch it back to public but when I try to share it, this popup pop : Cannot read properties of undefined (reading 'title’)I’ve tried to share it on Miro Desktop App but same thing happened…Please help me.Popup 

2432
P
1 year ago
A
Anne ScarlettActive Contributor
posted in Ask The Community
As of MARCH 2023, what's your Favorite Template of Tutorials to OnBoard new Workshop Participants?

I’m looking for a small collection of the absolutely most up-to-date tutorials that I can provide for workshop attendees who are brand new to Miro. Wish list:-Small collection, focused on participant skills (rather than creation skills). Goal is to maximize enjoyment and minimize their panic LOL -Should not take more than 10-15 minutes to complete the instruction portion.  -Hopefully offers an opportunity for the user to try each skill.  -Hopefully has a separate “playground” of sorts where they can further practice. (I’ve used the obstacle course in the past).  This will be offered to them as “homework” prior to the actual workshop. I was considering these: https://miro.com/miroverse/participating-in-miro-skills-practice/ and https://miro.com/miroverse/participant-onboarding-playground/. Any advice? Anyone out there create a template that they adore for this purpose?   Thanks in advance, Anne

210
A
1 year ago
A
Anne ScarlettActive Contributor
posted in Ask The Community
Embed Form from Google Drive---form and image replaced with generic graphic

When I try to embed < > a form from Google Drive into my Miro board, it shows up with a generic logo rather than a mini version of the actual form. In the past, I had no problem embedding a form (using iframe) from Google Drive. It would show up on my board as a mini version of my form (including the header image).  Please advise!  

130
A
1 year ago
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Sherif Abouseda
posted in Ask The Community
how to downgrade plan when the support files don't show how - video of what I see

https://www.screencast.com/t/3tCL9aw6U Thank you in advance. Support doesn’t have a way to get in contact with any help

222
S
1 year ago
A
angelamiclatNew Here
asked in Ask The Community
Access who's viewed the board

Please add the feature to see who has viewed the board and when it was viewed. I’m sure this information is available as we can certainly see who is “in” a board at a given time frame so it would be a relatively simple matter for your great developers to add such a feature. Thank you!

8381
Kiron Bondale
1 year ago
G
GlebiskusNew Here
asked in Ask The Community
Sub- and super

I see, there are some ready solutions of this issue, anywayI’m writing chemical formulas in table (H2O, NaCl and so on), and there is no way to add subsripts here. Is there any chance to add this function to Miro?

14341
Kiron Bondale
1 year ago
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