Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7639 Topics

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khalid makhloufiBeginner
posted in Ask The Community

History

Hello,I'm concerned about investing time in Miro without having a backup of my work that can function outside the Miro app and online software.The CSV export in Excel doesn't seem to accurately reflect the same information as in Miro.I understand my question might seem unusual, but I would like the flexibility to switch to another platform at any time.Thank you.PS: Posting a question here is challenging due to strict title restrictions...

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1 month ago
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khalid makhloufiBeginner
posted in Ask The Community

Backup

Hello,I'm concerned about investing time in Miro without having a backup of my work that can function outside the Miro app and online software.The CSV export in Excel doesn't seem to accurately reflect the same information as in Miro.I understand my question might seem unusual, but I would like the flexibility to switch to another platform at any time.Thank you.

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1 month ago
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MergeNew Here
posted in Ask The Community

comment

Hi, I have encountered a problem when someone leaves a guest comment, another guest can see his first and last name, how can I fix this?Can I disable the comment service or anything else where another member will see it?

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1 month ago
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EarlHoegNew Here
posted in Ask The Community

Insights Discovery Miro Boards

I am just wondering if any of you in the community are Insights Discovery practitioners?  I would love to connect with you and exchange on best practices and Miro boards that you have built for Insights Workshops that you deliver virtually? I just started my Miro account as a result of using it to develop a hybrid team charter for a client.  I then used it with a Team Effectiveness Workshop and a Leadership effectiveness workshop.  I built a few boards to replicate the in-room face to face activities that we would do in a workshop.  I would love to compare notes with other practitioners of the Insights system to compare notes.  Maybe there are others who are facilitating similar types of systems who might have example boards and approaches that you want to share too.   I know that Insights Training and Learning use a Miro board for the accreditation.  I will also be connecting with someone internally for how they are bringing the normal in room/in person activities to life in the virtu

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1 month ago
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Andrew SchneiderBeginner
asked in Ask The Community

How to practice?

Hi.  I love Miro and have used it with my team and some external stakeholders. But,  I am still somewhat slow and awkward doing live facilitation.  Are there any practice exercises, tests or quizzes, or user group meet ups where people can practice their skills?

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2 months ago
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gyartyNew Here
posted in Ask The Community

pen selector not working

Hello,After some time of using miro, I am unable to change pen color or stroke size (I can change to, say, eraser). That is, I tap on pen, then three options appear; when I click on one of them, nothing happens. Pen writes on the screen all right, and no other functions seem to be affected. I can easily fix it by restarting miro. That is, if I kill the app, then start it again, everything works, but after some time it seizes working again. Unfortunately, it happens often, plus it is also not very convenient thing to do during a class.I am using Samsung Galaxy Tab. I do not experience these issues when I open Miro in browsers.My reading is that this topic is related to the same problem, but it got no replieshttps://community.miro.com/ask-the-community-45/samsung-s7-tablet-app-can-t-change-pencil-color-12028Other topics on interactions of a pen with color picker seem to be unrelated to my issue (I am content with choosing between three colors).Thank you! 

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2 months ago
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John DeauNew Here
asked in Developer platform and APIs

Sticky note is not created in local app

Hey guys,I created a local Miro app (at localhost:3000) where I have an Add a sticky button. If I press the button, nothing will happen. There are no errors in the browser console. I tried pasting this code to the console: await miro.board.createStickyNote({  content: ‘Hello, World!’,});but it wouldn’t do anything either.Am I missing something? 

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Robert Johnson
2 months ago
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Hortense MontouxNew Here
asked in Ask The Community

Items move (all together) even when locked

Hi, I have a set of rectangles (play cards) that I have been filling in. I have been working on this with a less experienced Miro user so I thought they were moving all the boxes around. But today I went trhough all the cards again, locked all the shapes and text boxes and selected ‘owner only can unlock’. Yet, all the shapes suddendly moved - there definitely is a pattern, as if they stayed locked together but that the entire was misaligned. I cant figure it out, and feel it will keep happening. Here is a regular card with all aligned. Here are the misaligned cards, despite them being locked. Can anybody help with the issue ? it’s as if things slightly moved to the left all together. 

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Robert Johnson
2 months ago
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Henri MelgerNew Here
posted in Ask The Community

Anyone like to share experience with Around.co and Miro

I used to use the video call feature of Miro, and really liked it. Now they started to promote the Around.co video solution that they acquired. However I can’t find a lot of information about showing how to use it with Miro. Does anyone here have experience using Around.co s their video solution for facilitating meetings with Miro?i would love to hear them

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2 months ago
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echatzikyriakidisBeginner
asked in Developer platform and APIs

Hi to hide js code from custom web plugins?

Hi everyone! I am thinking to build a new web plugin to manage Miro board elements and I have found that this can be done with JS, specifically with NodeJS and ExpressJS. My question is how someone could "hide", secure the JavaScript source code of the web plugin as it can be easily inspected in the web browser with web developer tools. This is fine for open source systems but how to build it for a proprietary system so that the code is not visible? Does anyone have implemented a proprietary web plugin for Miro? Do I have to build a backend system, authorization, etc? Thanks 🙏

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Mettin
Mironeer
1 month ago
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Darya MatseshaNew Here
posted in Ask The Community

Invisibility

Dear friends!I am a school teacher and recently something went wrong with my boards. My students cannot see what I write inside the frame, when I can see, what they write. What could be the reason of such problem?Thank you in advance for the reply!

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2 months ago
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Clare BoswellNew Here
posted in Ask The Community

editing visio diagrams

hello - I have imported a Visio diagram, but can’t edit…..searches suggested I should be able to see the ‘pencil’ icon to edit when i click on the diagram - but not showing.have the Business level access - wondering if this is an Enterprise feature??TIA

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2 months ago
Carla Sofia Teixeira
Mironeer
Carla Sofia TeixeiraMironeer
posted in Developer platform and APIs

[New] Say Hello to New Developer Benefits 🚀

Hey, Miro developers! 👋We’re thrilled to introduce Developer Benefits to your Miro app development experience. Building for the Miro Marketplace now comes with a variety of benefits, including free 1:1 consultations with technical and platform product specialists, access to free complimentary Miro Business plan account, and special promotion for your app for greater customer reach and recognition.With Developer Benefits, you automatically unlock all of these special benefits as you reach specific milestones — no enrolment needed.To learn more, check out our FAQ. Of course, if you have any feedback, or if there are different benefits you'd like to see added, just let us know!  Cheers,Miro Developer Platform Team

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Carla Sofia Teixeira
Mironeer
2 months ago
Peter Schwöbel
Peter SchwöbelGroup Leader
posted in Ask The Community

Merge several miro accounts

One of my consulting clients would like to consolidate various miro licenses that have been booked by individual departments - in other words, bring a bit of order to the company's IT. 😊Have any of you done this before, do you have any suggestions on how to proceed? The company is not that big and they want to migrate to an existing business plan.Or should be my only advice: Open a ticket! 😎

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Peter Schwöbel
2 months ago
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Kris HuybsNew Here
posted in Ask The Community

Onedrive authentication issue

In Miroweb (chrome Version 122.0.6261.70 (Official Build) (64-bit))When opening a board and for the first time importing a document from onedrive this works (correct single-sign-on authentication is triggered)However, when trying a second import after this the dialog pops up but immediately disappears.This issue was not there in the past, apeared only in last weeks (feb 24)Can this be resolved please?

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2 months ago
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Tim HudsonNew Here
asked in Ask The Community

Image won't delete

Hi there, I pasted an image into miro and it’s stuck in the left corner of the board. Eventually it dissapears but then, no matter which board I am in, it suddenly re-appears. Any thoughts on how to delete these permanently? I can’t even click on it, it’s just stuck in the left corner. 

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Robert Johnson
2 months ago
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JI O IENew Here
asked in Ask The Community

Reopen recently closed Tab in Miro desktop app

Hi Team Miro! To me it would be very helpful to have a right click option in the tabbar to reopen recently closed tabs. As I always try to keep my working environment as clean as possible, I regularly close not needed tabs. From time to time I close the wrong one or I want to show a colleague a board, that I’ve just been working on. Would be great to reopen it without having to search the projects to find it quickly. Like you have it in webbrowsers. What do you think? 

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Robert Johnson
2 months ago
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Kyle CallananBeginner
asked in Ask The Community

Unable to find pdf

PDF generated by Miro is not in my downloads folder.I have double checked my browser settings and tried on the app as well as both Safari & Chrome. Please help

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Robert Johnson
2 months ago
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ChessNew Here
posted in Ask The Community

Creating boards that training participants can edit only temporarily

Hi, we would like to use a Miro board for an online, on-demand, training module we are preparing. We would like to give training participants access to the board, to have a go at different exercises, explained using the recorded Talk Track feature. However, ideally we would like the edits which each training participant does (in response to the training activities) to disappear after they have finished, providing a fresh template for the next training participant. Does anybody have experience of doing something similar? Grateful for your advice!

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2 months ago
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Andreanne DroletNew Here
asked in Developer platform and APIs

board on app not loading

All board on app not loading but work in browser.

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Robert Johnson
2 months ago
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Nicole PreferNew Here
posted in Ask The Community

Expand Brand Assets

Can you include thumbnails in Brand Assets so you don’t have to retroactively go in to upload a new logo every time for a project? Also when you do upload, it doesn’t keep them but you have to re-upload every image per board which is frustrating.  Can you include ‘emojis’ in brand assets so we can upload custom emojis that will function library wide for our team?

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Manouska J
Mironeer
1 month ago
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Andrea ScalabrinNew Here
posted in Developer platform and APIs

Unpredictable results from GetBoards REST API

Good afternoon,I am trying to call the REST API manually for testing purposes, but I noticed that I get unpredictable results. I currently have 3 boards. Board TEST 3 was just created moments ago.However, the API returns that there are only 2 boards available. I have run this directly on the documentation sandbox to make sure the problem wasn’t with my calls. I still get consistent results and the board TEST 3 is not present in the JSON response.All three boards have read/write permission with the Developer team that I created for this testing purpose, so they are accessible (or they should be). At some point and after trying the GET request several times, without changing anything with the boards (I think I’ll be waiting for something like a couple minutes), the third board will appear.Deleting a board seems to have an instantaneous change within the database, therefore if I call the API after deleting a board, it will disappear at the following API call. However, trying to re-add a b

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2 months ago
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iremiremBeginner
posted in Ask The Community

Collapsible mind maps

Do you know if I can share a mind map and allow users to expand/collapse and basically interact branches without them being able to edit the content? I want to embed it in html. 

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2 months ago
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FlorisBeginner
posted in Ask The Community

Insufficient Information on Access Request Email Notification

Hi,When receiving the notification of someone wanting to join your team, it does not include their email address. It just states:...Wants To Join Your TeamBecause I have a larger team where the administration is distributed, I do not personally manage all access requests. However, when someone joins my team on Miro I want to see at a glance if they request it with their company email address (also if external team member from another company), so I know where they come from for security reasons. I cannot go into the access list every time this notification comes up. If the email address could be added to the email notification, that would be very helpful.Thanks,Floris (P.s. the categories seem to be very limited on this form)

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1 month ago
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evomimicGuestBeginner
asked in Ask The Community

Can't Share Miro Presentation in Zoom

I’m relatively new to Miro. I like  Present mode that allows me to cycle through frames as “slides”. In a Zoom meeting, I select Share Screen, and pick the Miro browser window. I enter “Present” mode in Miro… Participants are still seeing the full board, not the slide I’m presenting.How can I get the Miro presentation visible to Zoom participants via Share Screen?

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2 months ago
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