"Incorrect URL" error when embedding a Wordwall

  • 11 October 2021
  • 5 replies
  • 38 views

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Hello,

I can’t Embed an HTML link from WordWall site. When I do it the follow error appears:

"Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again"
Can you tell me what's going on? Some weeks ago everything was OK.
Thank you.

 

Robert Johnson 9 days ago

@jzhprana - 1st update from Miro support:

I'm afraid that currently, there's a bug on our end that causes this behavior. The good news is that the team is already aware of the issue and is currently working on a fix for it. We're bringing our sincere apologies for all the inconvenience it causes! 

We'll definitely keep you updated on the progress. Please, bear with us!

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5 replies

Userlevel 7
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@jzhprana - How are you adding the URL to the Miro board? Are you using the Paste iFrame code options, pasting the URL to the board using Ctrl/Cmd-V? Some other way?

Does it happen with all Wordwalls or just this one?

Is the URL properly formatted, e.g., does it start with “http://” or “https://”?

Are you able to share the URL here?

Also, a video of your exact steps may be helpful - Loom is free and quite easy to use and share screen capture videos.

Badge +1

Thank you for answering.

Yes, I use the Paste iFrame code all the time, usually for sharing youtube videos or WordWall exercises. And I can use code for youtube videos as usual.

That is a typical code from WordWall:

<iframe src="https://wordwall.net/embed/463a3ad8f518435586fa445f6e51edff?themeId=41&templateId=30" width="500" height="380" frameborder="0" allowfullscreen></iframe>

Does it have any mistakes?

 

Userlevel 7
Badge +16

@jzhprana - Thanks for sharing your steps and the embed code.

I am able to reproduce the same error as you. Even if I just paste the following URL on the board, I get the error:

https://wordwall.net/embed/463a3ad8f518435586fa445f6e51edff

The URL seems fine and I can embed it into a Google Sites page just fine:

 

And I we can view the URL through a standard webpage with no errors:

https://wordwall.net/embed/463a3ad8f518435586fa445f6e51edff?themeId=41&templateId=30

I couldn’t fine any mention in the Embedding media to boards Help Center article as why embedding your code from Wordwall shouldn’t work.

I searched the community for “Sorry, it looks like the URL that you are using is incorrect. Please check the URL for typos and try again” and did find a post where there appeared to be an issue on Miro’s end when it came to embedding and displaying Adobe XD embedded objects - perhaps there is something similar happening here.

I will convert this post into a Miro support ticket. Please do post back here and let us know what the support team tells you.

Badge +1

Thank you!

Userlevel 7
Badge +16

@jzhprana - 1st update from Miro support:

I'm afraid that currently, there's a bug on our end that causes this behavior. The good news is that the team is already aware of the issue and is currently working on a fix for it. We're bringing our sincere apologies for all the inconvenience it causes! 

We'll definitely keep you updated on the progress. Please, bear with us!

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