Hi Miro team,
We currently use the ‘Request management’ admin security setting to redirect users to our internal ticketing system when requesting licenses/inviting new users to their team(s). This way we can ensure consistent tracking and approvals for end-user requests. As an admin, it would be great if this feature could also include end-users app requests.
Currently, when a user requests an app, an email notification is sent to all company admin. This causes a split in where admin receive notifications, sometimes causing them be missed (either buried in the endless inbox or assumed actioned by another admin because the emails are sent individually instead of on a thread with all admin) or delayed in action, as well as causing confusion for the end users where different Miro requests go through different channels. This would help consolidate Miro-related requests for both end users and admins.
