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When copying text from Miro textboxes and pasting them elsewhere (eg Notepad), I get annoying lineseparator symbols instead of actual linebreaks. This makes it impossible to properly use miro for storing information. I’ve attached a screenshot Happy to help debug this, I really want this issue fixed.  

Hello,My name is Julia,and I am an English teacher from Ukraine. I would like to thank you for creating such a helpful and user-friendly platform for learning. It allows me to keep my lessons structured, interactive, and engaging. I teach children, teenagers, and adults, and I always try to make my lessons both effective and affordable for my students. For this reason, I would like to ask if there is an option to use Miro for free or through a special educational plan. I would be very grateful for any information you could provide.I look forward to your reply. Best regards,Julia!

Hi Miro Team,I had a quick question regarding tracking activity on sticky notes in Miro.In cases where a sticky note was added some time ago—and especially when no one is tagged—what’s the best way to: Identify who created or last edited a sticky note? Check the date/time it was posted or updated? This would be really helpful when boards have a lot of activity over time and comments aren’t directly tagged.Thanks in advance for your help. 

Is it possible to get access to the Miro prototype functionality when on an education licence? 

Hi, BackgroundI am using Jira ‘Planner’ & trying to sync this tool with Jira.  IssueWhen I select the “Sync with Jira” button, I see the below error message.  The impact is that I am not able to sync the Planner tool with Jira, hence I am not able to view Jira cards using the Planner tool.  According to my ‘Apps & Integrations’, it shows Jira is connected to my account. ​​​I have tried disconnecting Jira and then reconnecting Jira again, but it does not fix the issue.Are you able to please help me to understand what I can do to resolve this issue?ThanksCraig

When I paste text from outside Miro into a dashbaord, Miro usually asks for converting that text into a document for better readability (or something similar). Last time I pasted text, Miro prompted the usual conversion question, and I selected no. By mistake though, I also clicked “Do not show this again”.How do I bring that question back?Or, is there another way to achieve the same result? If I ask sidekick to convert to a doc, it also rewrite the pasted text. Interesting functionality, not what I’m looking for right now.Thanks anyone for helping!

Every time I open or refresh my board, AI Sidekick immediately launches itself and starts creating tables on its own without me doing anything. Every single time. It’s extremely annoying and genuinely risky when I’m presenting to clients. How is this even happening? Why is AI being forced on users without consent and without any option to disable it? This is unacceptable. 

Hello!I’m researching online whiteboard platforms and would really appreciate your help with a few questions about file storage and integrations.Could you please clarify the following points: How is file storage organized in your product? What is the maximum file size or total storage volume available for a user? Is storage included in the plan, or does it require additional payment? How long are files kept on boards if a user stops paying for a subscription? Do you have plans to integrate with other storage or collaboration solutions in the future? Thank you in advance for your time and transparency — it’s very helpful for making an informed decision.

Hi , in my team one of the member has to leave regarding illness for long term 5-6 months , is it possible to hang up the billing for her during this time. Should i to cancel his complete licence during her absence , is ther any issue to loose all the doc she provided in Miro until then. Thanks

Hello Miro Team,I’m writing from Ukraine.I’ve heard a lot of good things about Miro and how helpful it is for work and organizing ideas. I believe Miro would help me a lot in my work and daily tasks, especially for planning and collaboration.I also heard that Miro offers free access for Ukrainian users, so I wanted to ask how I can apply for it or activate it.Thank you for your time and support.Best regards,Anya

Hi all - I’m trying out a Kanban board to keep track of our backlog - however, I’m finding that the card content disappears frequently - if I move between statuses (drag & drop or manually assigning the status) or if I switch between layouts. After setting up a lot of cards, I decided to take a backup in case it happened again - and that step wiped out a number of the cards in both versions :(  I’m using the web version on a Chrome browser, Mac if that helpsI did search for similar issues but none offered a solution so wondering if anyone else is experiencing this or has come up with a workaround? Very disappointed in the app so far Thanks for any help!

I’m having an issue where if I’m in a kanban board, type something into a card and press ‘enter’ it makes a new line instead of jumping to add a new card. The same issue also happens with mindmaps, etc. I’ve tried shift+enter and cmd+enter without luck. Any ideas?

The “Next” button on the payment page isn’t lighting up after filling in all the fields. I have tried on different devices still can not proceed next with my payment to subscribe for a monthly plan. 

I have spent many hours the past few days trying to find a way to use the Kanban as a means to track post executive meeting follow up action items with my external customer. Some of these action items require multiple steps and I can’t find any resources that will show me how to either nest or create subordinate cards for a Kanban or even add a checklist to the interior of a card. Very frustrating. Can someone please help?

Hi All…I’m relatively new to miro, I’ve been invited to collab on a board & I’m finding it a very useful daily tool… However, because I was invited to use a board I can’t seem to create my own. The person I’m collaborating with has 3 boards, will this be restricting me to create a board of my own?I’ve been looking around but I can’t seem to find a solution to just collaborating on the one board & then creating my own… Would it be down to the settings of the owner of the board I was invited too? Can anyone help?

When I try to submit an application for the Education plan, my email with the address @edu.hse.ru is not accepted. Please help me figure out how to make the form go through.

I’m trying to figure out if anyone else has experienced something like this.I’ve been actively working on a Miro board for about a month. Recently my computer logged me out of several applications at once. When I logged back into Miro, it behaved as if I were a brand-new user.All of my boards and history were gone. The only thing visible was what looks like a default starter board — as if this were my first time signing into the account.I didn’t delete anything, change plans, or intentionally switch workspaces. It just suddenly appears wiped.Has anyone else run into a situation where their boards or workspace vanished like this? If so, what caused it and how did you recover your work?Any insight would be greatly appreciated.

Are you able to edit grid text in the app!

Dear community,I am desperate for help. For my master thesis I kept all my thought and notes on a very huge miro board within my educational account. I went on maternity leave before finishing my thesis and when I reopened my board again after a bit more than a year I found almost all the content gone (see screenshot). I am obviously desperate to get my months of work back. Since my board is locked I reapplied for my educational subscription (3 weeks ago) but haven’t heard back yet. (But I have the problem also on another account on a free plan). I also contacted the Miro Support team (sorry for not respecting the request to not double post!) but I haven’t heard back also and I am on a tight timeline.My idea now would be to pay for an upgrade and to then try to recover my data. BUT I also read that history doesn’t go back that far and in my case it has been like 17 months or so. Should I give it a shot anyway or do you have any other idea? I didn’t try much othe