Developer platform and APIs

Dear Sir/Madam, I would like to have business plan, but I am not sure about some features. I am from Ukraine and not sure if I can get refund. With kind regards,Kateryna Sakhan

I have just upgraded my miro account to export my slides with high quality. But the options are still greyed out. I have a presentatin tomorrow and need to solve this issu before 8 am british time tomorrow.thanks 

I was logged in by my gmail account and now my mail is blocked and i cant log in. I want to receive my board on my other account 

what happened? why can’t I use miro AI. I have a bussiness plan subscription. And i am the admin. it’s my team

Does any know where I can find information on how to add a horizontal swim lane shape to a board with an API? I am specifically asking about the Miro native shape. 

Dear Miro Team,I’m a user from Ukraine and I recently learned that Miro offers free subscriptions or support programs for Ukrainians. I would like to ask if I might be eligible.I’ve been using Miro for about 3 years in my work as a teacher to create engaging lessons and organize learning materials. However, with the free version and limited board space, my boards become quite heavy, and my laptop sometimes struggles to handle them, which makes it difficult to continue working effectively.Having access to the full features of Miro would really help me create more interactive lessons and keep students interested.Please let me know if there is a way to apply or if you need any verification from me.We deeply appreciate your support at these dark times. Looking forward to hearing back soon. Best regards,Oleksandra

Hi all! New to Miro and i love it!! was working on a project for the whole day with sidekick and got to the final stages of the chat to start the build and the page crashed… board is there chat isnt!! Now if ive worked on it for hours surely it should be somewhere?? Really need help

Hello Miro Support Team,My name is Nadiia, and I am a tutor from Ukraine. I have been using Miro for my studies and teaching, and it has become a vital tool for my work.Due to the current situation and the ongoing challenges in Ukraine, it is difficult for me to maintain a paid subscription at this time. I have heard that Miro supports Ukrainian educators and students by providing free access to premium features.I would like to ask if I could be eligible for such a program. This support would allow me to continue providing quality lessons to my students.Thank you for your understanding and for supporting the Ukrainian community.

Delete button is greyed outAfter clicking on the parent button on table column, I was unable to delete the column. I’ve since then decided to hide the column, but I can’t seem to even find the unhide button. Please help me out, is it a bug?

Hi, I’ve been using the Miro MCP connector well for the past week or so and today I’m getting this error code. Is anyone else getting this? Does the Miro team have an update on this? 

Today I faced the problem of endless loading. The platform itself loads extremelly slow, often without any progress. Not to talk about the boards. They start loading but the loading goes on for 15 percent then it stops. I used google chrome, michrosoft edge on my laptop. tried using the app for the laptop, tried incognito mode - nothing works. the board only loads when my vpn is on. I am in Russia. I don’t hear about any loading issues from other people located here. As for other devices, I tried loading the boards on my iphone in safari and on my ipad using the app. it works throught the app from time to time but doesn’t work consistently. What might be the problem? please help 

I am creating a complicated and very large diagram, and I don’t want all the details to be visible at first glance. That’s why I need nested diagrams. I would like to enclose child diagrams inside a block that appears on the top‑level diagram. The child diagram should be visible only when I double‑click the block to enter it. Two layers of nesting would be fine, but if possible, having three or four levels would be excellent.

nvm it was a proxy firewall issue

Good morning, Team, Miro, What are the steps to transfer ownership of an Admin account. Our previous Admin manager has resigned, and all of the accounts was terminated. However, the new Miro add-on was purchased and sent to the previous admin account.  Thank you for your assistance. 

Hi everyone,I’m embedding a large family tree from Miro into my Wix website using the iframe embed code.I’m facing an issue with navigation: While the mouse scroll wheel allows me to zoom in and out perfectly within the Miro board itself, once it's embedded on the Wix site, the scroll wheel only moves the webpage up and down (or the board up and down) instead of zooming into the board.I want my site visitors to be able to use their mouse wheel to zoom in and out of the tree naturally, as they would on the Miro app.Is there a specific attribute I should add to the iframe code, or a setting within Miro/Wix that enables "Scroll to Zoom" for embedded boards?Thanks for the help!  <iframe width="768" height="432" src="https://miro.com/app/live-embed/uXjVGfg2Prs=/?embedMode=view_only_without_ui&moveToViewport=19888,9482,4211,1998&embedId=774156072556" frameborder="0" scrolling="no" allow="fullscreen; clipboard-read; clipboard-write" allowfullscreen></iframe>

Hi, I started with free plan and upgraded. Then the board that I used for free plan dissapered from my home screen. I shared the free plan board with others, so I can still see via the link. However I would like to see all in one place rather than click the link. Please let me know how to change it. 

Hey is there a way to track cursor position within WebSDK? thanks

I have Miro’s MCP server setup internally and it has been working great for weeks, but suddently today the app credentials are being invalidated every couple hours.  I would love to know a fix as it crashes our internal bot for every call to it.

Register here Join Miro and Kiro for a speed hackathon at the WeWork Colisée the day before AWS Summit Paris where you'll create solutions for social good. This is your chance to explore a new idea, collaborate with fellow builders and strategists, and walk away with an investor-ready pitch deck.By end of day, you'll haveChoose from challenge areas including community connection, accessibility, sustainability, education, mental health, or equity Plan and align on a concept as a team, using Miro Build, iterate, and deploy quickly using Kiro’s AI-powered development tools (no prior or technical experience required!) Leave with a working solution and a chance to win standout prizesEvent details:📅 Date: March 31, 2026⏰ Time: 14h00 – 19h00📍 Location: WeWork Colisée, Paris

Hi Miro Team,I’m Valeriia, a student from Ukraine and a big fan of your platform! Miro has become an essential part of my studies thanks to its versatility and ease of use.I’ve heard that you offer free access or special plans for Ukrainians, and I would love to take advantage of this opportunity. Could you please guide me through the application process? I’d like to know the next steps to get started.Thanks again for building such an amazing tool and for supporting the community.Warmly,Valeriia

Hi I had a premium miro account attached to a company email, through which I invited my personal gmail to work on the boards. I left the company, my company email is deleted, but the boards are still under that email.This means that I cannot delete them or invite others as my personal gmail is not the owner, but the owner does not exist anymore. It is also not possible for me to make any more personal boards as my limit is reached through the boards I can access from my company email.How can I delete those boards, so that I can own my own boards?

A number of AWS icons/elements have turned invisible on multiple diagrams.  You can select and move the icons, but they remain invisible.  I have tried to move them to front.  I have duplicated them and the copy is also invisible.  I have tried to ‘switch type’ to another type, and it works, but it is still invisible.  I have duplicated the diagram, still invisible.  I have tried incognito mode and a different browser.  I have tried a hard reset on the diagram.  I have toggled hardware acceleration.  I have cleared my browser cache/storage.  Nothing seems to work. It is not all AWS icons, just some of them.One oddity, I can change the color, and the icon shows up with the selected color.  Typically, any color changes of an AWS icon is ignored.I was planning on just manually redoing the diagram, but then notice it has happened to multiple diagrams.Any ideas how to fix it?Invisible AWS Shapes 

Hello community,  We have been experimenting with the timeline feature to create some roadmaps. Is it possible to hide nested object links shown with red on the image below? Best, Torehan

  Since we've upgraded our version of JIRA from 9.9.1 to 10.3.8 JIRA cards no longer work and we can't create an application link within JIRA config. I know some API's were depreciated in 10.3. X onwards. Could this be why? Any advice or support on this please?  Thanks 

Trying to integrate MIRO in an existing Application. It is a web conferencing application where, If I am a host I want to share a miro board (live-embed it in my application). And My host has the ability to handle access level (edit/view) for the board for participants. Now, for participants (they are unregistered on miro). Will they be able to see/edit the live-embed shared board. Is there some API to authenticate them and not redirect them to login to MIRO.