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Question

Board locked in View only mode despite having only 3 boards

  • October 8, 2026
  • 0 replies
  • 7 views

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Hello Miro Support Team,

I'm experiencing an issue with editing my boards after my free trial ended.

I currently have a Free plan and only 3 boards in my team. However, one of them is still locked in View only mode.

Here is what happened:

  1. After my free trial expired, one of my three boards became view-only.

  2. I checked the permissions: I am the owner of all three boards, and my team has Editor access.

  3. I duplicated the locked board. The new copy became editable, but another previously editable board was automatically switched to View only.

  4. I deleted the original locked board, leaving exactly three boards again.

  5. However, the other board remained locked in View only mode.

Current situation:

  • I have exactly 3 boards in my team.

  • I am the owner of all of them.

  • Editing permissions are correctly configured.

  • Only 2 out of 3 boards are editable.

  • The board "Дмитрий. Математика 9кл" remains locked.

As I understand it, the Free plan allows users to edit up to 3 boards, so all three should be editable.

Could you please investigate this issue and restore editing access to my third board without losing any content?

Thank you for your assistance!