Video chat doesn't work in app

  • 30 April 2020
  • 1 reply

The videochat does not work properly in miro app. Either I can start a videochat, than I can see myself, but not the other person or it works the other way around: He starts the chat, but than it`s only him shown. Means, the app is not managing to send an receive a picture at the same time. Is this problem known? Thank you for help. Johanna


Best answer by Vlada 3 June 2020, 10:47

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Userlevel 4

Hi @Johanna!

I’m sorry that you’ve run into the issue with the Video chat. Could you please try to reset the application data? The troubleshooting steps described at the end of this article. If that doesn’t help, please report the issue at The team will be happy to help you in fixing it!