Hello everyone
I set up SSO for our Miro installation (ADFS) and now users are complaining that they are not able to upload profile pictures.
What am I missing?
Kind regards,
Marc
Users can't update profile picture after enabling SSO
Userlevel 1
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Userlevel 5
+1
Hi
Welcome to the Miro Online Community!
Please read this guide https://help.miro.com/hc/en-us/articles/360017571414-Single-Sign-On-SSO-
Userlevel 1
Hi
The end-users are not allowed to change their passwords or edit their names, last names, or profile pictures in Miro. The data are instead automatically attributed by your identity provider upon successful login.
Does this data include the profile picture that our users already have on their AD-Accounts?
Userlevel 5
+1
Hi
When you use SSO all required data fetched from the email account!
Userlevel 1
Hi
When you use SSO all required data fetched from the email account!
I think I’ve understood so far. So what could be the issue if my users’ profile pic is not loading?
Kind regards,
Marc
Userlevel 5
+1
Hi
Check out this post https://community.miro.com/ask-the-community-45/blocked-from-changing-profile-picture-1530
Userlevel 1
Hi
Check out this post https://community.miro.com/ask-the-community-45/blocked-from-changing-profile-picture-1530
Hi
I have already read that post and it didn’t give me any new information, which is why I created :).
Kind regards,
Marc
Userlevel 5
+1
Hi
You have to contact the person who manages all your organization's employee's email!
OR
You can contact Miro support here!
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.