I am new to miro and have been using it for cross globe collaboration. Is there a way to start using miro to manage handovers across regions when you are using it in support team?
Hey
From what I understand from your question, you can invite new users and edit permissions as needed to handoff specific boards. Geographic location shouldn’t be an issue.
Hi
More than happy to share our best practices as an experienced distributed team, but agree with
Looking forward to hearing from you!
Thanks
- We provide support only via email. The platform to handling the tickets is Zendesk
- Our main communication platform is Slack. We have several channels where we can discuss particular cases, product updates, team news, etc
- We have a weekly team meeting to discuss the news. We use Zoom for that
- My team leads also run a regular bi-weekly 1-1s with their direct reports, same with Zoom
As you can see, I didn’t mention Miro yet We use our product for the following needs:
- Onboarding of newbies (a detailed 2-months journey)
- Planning / OKR sessions
- Running projects
- Retrospectives
- Brainstorming
It’s also useful to have Miro as a single source of truth with other teams. For instance, Marketing can send us a mockup of the new landing page in advance or we can track the product development progress in a ‘pulse’ board.
Hope that helps. Please let me know if I can cover any other questions / go in more details.
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