Answered

Unable to Share Board

  • 25 March 2021
  • 2 replies
  • 305 views

Hello, 

I have question regarding sharing a board. I am using the free plan, not a paid user. I tried to share my board with my teammates, but there is not pop up for me to choose the sharing option after I clicked SHARE on the top right. It became gray on the page, but no pop up menu. It didn’t work when I tried to grant access to my teammate either. Am I doing something wrong? Thank you for your helps!

 

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Best answer by Robert Johnson 25 March 2021, 18:23

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Userlevel 7
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@Rex Chng - Some things to try:

  • Sign out and back in
  • Clear your browser cache/cookies/data
  • Disable all browser extensions
  • Sign in from a private/incognito browser window
  • Try a different browser
  • Try the Miro desktop app
  • Try a different device/computer 
  • Disable any VPNs or Ad blocking software

Hi Robert, 

I downloaded the desktop app, and it works great. 

Thank you!