unable to invite guests to Enterprise plan (I'm admin)

  • 18 November 2022
  • 1 reply
  • 9 views

I'm admin of a company with an enterprise plan. I would like to share a board and inivite a specific guest as editor. I've read the articles about collaborating with guests and set the team settings to "allow guests". Still the invitation doesn't work, I always keep getting the popup message that I have to add the person to my team. But I just want this person to be guest on the board (as editor, not only for commenting) and not to be part of my whole team. Am I missing something? Are there further settings that need to be changed?

I’m admin of the whole company, so I have access to all the settings.


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Hey @Claude H 
Thank you for reaching out!

Looks like the option to invite guests isn’t activated for your Enterprise account. In order to resolve the issue, we suggest that you contact your Account Manager - they will be sure to assist you further!

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