I would like to report an issue with my recent billing.
I subscribed to the Starter Plan, which should cost around ¥15,000 per year for one user. However, I was unexpectedly charged ¥24,000 because my workspace was automatically upgraded to include 10 members. I did not intend to add or pay for 10 seats, and this charge is much higher than expected.
I have already removed the extra members and started the downgrade process, but the payment was still charged. I kindly request a refund for the additional seat charges and correction of my plan to the intended Starter Plan for one user.
Please review my account and assist me in resolving this issue as soon as possible.
Thank you.
