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Take over Admin rights from colleague who left

  • April 14, 2026
  • 3 replies
  • 21 views
L

Hi

I tried several times to reach out to Miro support but never got an answer back, I’m desperate!

I took over the Miro account at our company, but the only Admin person is a colleague who left more than a year ago…

We can’t access her emails as her inbox doesn’t exist anymore.

How can I take over the Admin rights?

    3 replies

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • April 14, 2026

    ​@Lucas_m What plan are you on? 

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    L
    • Lucas_m
    • Author
    • New Here
    • April 15, 2026

    On Free plan for now ​@Robert Johnson 

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • April 15, 2026

    ​@Lucas_m Thanks for confirming. 

    While a bit of work on your part, you could get yourself back on track by creating a new Free Plan team and moving boards and inviting required team members to the new team. 

    I detailed steps on how to do all of this in this post:

    https://community.miro.com/inspiration-and-connection-67/article-taking-back-control-of-your-free-plan-team-7706

     

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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