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[RESOLVED] App initialization failure: Loading chunk 99640 (or 3780) failed


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Hallo

I’m trying to use Miro on my iPad now, but I get the error message above. :-(

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March 12, 2025

Hi everyone, te team has already released a fix and this was already marked as resolved.

 

If the issue persists on your end, please do not hesitate to let me know in this thread.

Was it helpful?

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  • March 6, 2025

Luckily it was gone after 30 minutes.


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  • March 6, 2025

And again… 😡


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  • March 6, 2025

.test


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  • March 6, 2025

I’m using Miro with the Safari browser.


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  • March 7, 2025

In Safari’s incognito mode it is chunk 3780.


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  • March 7, 2025

No, it’s not the incognito mode. In normal Safari tab it’s also chunk 3780 now, too.


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  • March 7, 2025

Same with Firefox :-(


Eca
Mironeer
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  • Mironeer
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  • March 7, 2025

HI ​@OleZ,

 

Thanks for reporting this! I see users reporting this to supports as well.

 

In the meantime, I have your post converted into a support ticket so this can be added to the investigation. You should hear from supports soon.


Jenna Holakovsky

I’m having the same issue with the Miro app on my iPad as of this morning

 

 


  • New Here
  • 1 reply
  • March 7, 2025

When I try to load miro dashboard on my ipad it says “App initialisation failure: Loading chunk 3780 failed”. Works fine on my laptop but not my ipad. Tried turning vpn on/off and restarting ipad but neither worked. Does anyone know how to fix? Thanks.


Eca
Mironeer
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  • Mironeer
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  • March 7, 2025

Hi ​@Jenna Holakovsky and ​@GG123 

 

Thansk for jumping in! I have this reported already and the team is investigating the issue. ​@GG123 I’ve merged your post into this thread so we can keep the conversation in one place.

 

I’ll update you as soon as we have more information from the team. Thanks for your patience!


Eca
Mironeer
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  • Mironeer
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  • March 7, 2025

HI everyone!

 

We have forwarded this case to our responsible Product Team and will get back to you as soon as we receive feedback.

 

In the meantime, if you have any questions, please feel free to let us know!


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  • New Here
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  • March 8, 2025

My iPad is not able to load the Miro main menu. 

I have tried opening Miro in both Miro App and Safari - same issue

Here is a screenshot

 

 


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  • March 8, 2025
Eca wrote:

I see users reporting this to supports as well.

 

Good. 😁 I was afraid that something went wrong with my hardware as I was the only one yesterday.


Robert Johnson
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  • March 8, 2025

@NikTang - Your post was merged into this existing one. This is a known issue that is being investigated.


  • Beginner
  • 2 replies
  • March 8, 2025

I have the same! My work has STOPPED! WHATS GOING ON? When are you going to fix it?


  • New Here
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  • March 9, 2025

Hello ! I have app initialization failure chunk 3780 failed for already 5 days and I can’t work on the board and I don’t know how to fix it on my account((


I have the same issue in Safari on MacBook

 


Hello! I have the same problem on my MacBook, it doesn’t work 😓

 


Hello, does anyone has passed through this problem and can tell me how to fix?

 


Robert Johnson
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  • March 9, 2025

@Giovanna Pitondo - Your post was merged with this existing one as it is a known issue that is being investigated by the support team. 


  • Beginner
  • 5 replies
  • March 10, 2025

 I have the same problem on my MacBook for the past 3days 


  • Beginner
  • 5 replies
  • March 10, 2025
Eca wrote:

HI everyone!

 

We have forwarded this case to our responsible Product Team and will get back to you as soon as we receive feedback.

 

In the meantime, if you have any questions, please feel free to let us know!

Hi,I want to confirm whether the problem has been resolved or not.Because I still can't log in.


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  • March 10, 2025
Toby Lee wrote:
Eca wrote:

 

Hi,I want to confirm whether the problem has been resolved or not.Because I still can't log in.

 

I still have the problem.

When I loaded the old tab in my browser, it looked a little bit different though: 

This is not my usual dashboard.

When I open one of the boards from there, it opens the board in a way I cannot work with it. Instead of the usual “Miro” in the upper left corner

there is a house:

I have seen this house several times. Usually I just refresh the page and that I can start working. But now I only get this Loading Chunk Error.


  • Beginner
  • 2 replies
  • March 10, 2025

Are you going to fix it or not? That’s terrible, really. Around one week I have been suffering from this problem 

if it doesn’t erase this week, I will have to “move” to another platform and stop working with you

It’s a shame!


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