payment section

  • 27 October 2022
  • 1 reply
  • 76 views

Can you tell me how I can delete a certain (and only) card in the payment section?


1 reply

Hey Victor, 

Alexandra from the Miro Support team is stepping in for a moment. 

I'm afraid this is technically impossible to detach a bank card from an active Miro subscription, I am so sorry about that. However, in your case, we could remove the card data from our billing provider's side manually if you set the subscription to cancel on your side. 

​​​​​You can cancel the subscription at any moment (the subscription will be active till the end of the paid period). Please go to the Account SettingsBilling:
Screenshot_2022-01-10_at_16.51.20.png


Then click Cancel subscription:
?name=Screenshot+at+Jan+07+15-45-24.png

After that, please, kindly submit a support request and we will remove your credit card details: How to contact Miro Support

 

Does it help? 

 

Please, let me know, if you have any questions! :) 

 

Alex, Miro 

Reply