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Not being able to upgrade to starter plan

  • February 11, 2026
  • 2 replies
  • 7 views

Hi,

i am not able to upgrade to the starter plan. I have tried multiple cards, the desktop app, browsers, incognito windows. I am trying to upgrade to a monthly starter plan, but the ‘review order’ button remains inactive. As i have mentioned i have checked the info, tried multiple cards, browsers, incognito windows etc

any troubleshooting tips? Its surprising in this day and age!

 

2 replies

Eca
Mironeer
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  • Mironeer
  • February 11, 2026

Hi ​@Rahul Das thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.


Robert Johnson
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  • Volunteer Community Moderator
  • February 11, 2026

@Rahul Das I am going to guess that you have more than one member on your team and that you have changed the Licenses dropdown to 1 member.

You will need to remove members first, OR create a new team.

Example: