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Answered

missing sorting options

  • April 3, 2024
  • 2 replies
  • 97 views
T

i am trying to sort my boards, but im missing that drop down.  i have an educator’s account.  how do i get that to appear so i can sort by starred boards?

 

 

Best answer by Robert Johnson

@tmwsiy11 - Update: I think I found the only scenario in which the “Sort by” filter is hidden (and which cannot be confirmed by your screenshot, as it is only a partial screenshot): When on the “Recent boards” page, the Sort by filter is hidden - this is likely due to the view amalgamating boards from multiple teams; a view that loses the context of the board’s status (last opened when, by who, created by who (a security consideration when viewing a board from a team that you are not a member of...)):

@tmwsiy11 - Do let me know if this still happens to you, even when not on the “Recent boards” page.

    2 replies

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • April 3, 2024

    @tmwsiy11 - When I see the light gray bar at the top of your screenshot, this suggests that you are using the Miro desktop app. If you are, I would suggest that you try resetting the application data:

    https://help.miro.com/hc/en-us/articles/360017572854-Desktop-app#h_01HCMS60YKWQNFHAR0R2N8830R

    If you are using a browser, I would suggest that you try:

    1. Clearing your cache
    2. Signing out and back in
    3. Disabling all browser extensions (using an Incognito/private browser window usually accomplishes this).
    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
      Robert Johnson
      Forum|alt.badge.img+13
      • Robert Johnson
      • Volunteer Community Moderator
      • Answer
      • April 19, 2024

      @tmwsiy11 - Update: I think I found the only scenario in which the “Sort by” filter is hidden (and which cannot be confirmed by your screenshot, as it is only a partial screenshot): When on the “Recent boards” page, the Sort by filter is hidden - this is likely due to the view amalgamating boards from multiple teams; a view that loses the context of the board’s status (last opened when, by who, created by who (a security consideration when viewing a board from a team that you are not a member of...)):

      @tmwsiy11 - Do let me know if this still happens to you, even when not on the “Recent boards” page.

      Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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