I created a flow chart then clicked one of the elements and tried the AI feature that creates a meeting summary. Now I can only see that document and the entire flow chart is gone. I can’t undo and I can’t find the history anywhere.
Answered
major bug: creating a document with AI deleted the entire bard, undo impossible, history unavailable
Best answer by Eca
Hi
I'm sorry to hear about this! I’d like to help you get your flowchart back if possible.
Could you clarify a few details to better understand what might have happened?
- When you used the AI feature, did it prompt you to create a new document, or was it attempting to summarize within the existing board?
- Have you checked the “Deleted items” or “Activity log” to see if the flowchart is listed there?
- Are any elements of the flowchart visible if you zoom out on the board?
Let me know, and we'll work through this together!
+2Hi
I'm sorry to hear about this! I’d like to help you get your flowchart back if possible.
Could you clarify a few details to better understand what might have happened?
- When you used the AI feature, did it prompt you to create a new document, or was it attempting to summarize within the existing board?
- Have you checked the “Deleted items” or “Activity log” to see if the flowchart is listed there?
- Are any elements of the flowchart visible if you zoom out on the board?
Let me know, and we'll work through this together!
Hi, thank you for your reply.
Today I can access History and I got the board back.
Strangely, the three dots for the menu weren’t there yesterday. There were three lines and in the board menu, or anywhere, there was no History option.
Problem solved itself I guess!
1 person likes this
+2Hi
I'm so glad to hear you got access to the History and could restore your board! Sometimes interface elements like the menu icons can appear differently due to temporary glitches, but it's a relief that everything resolved on its own.
If this happens again or if you encounter other unexpected behavior, please don't hesitate to reach out. We're here to help!
Eca wrote:
Hi
I'm sorry to hear about this! I’d like to help you get your flowchart back if possible.
Could you clarify a few details to better understand what might have happened?
- When you used the AI feature, did it prompt you to create a new document, or was it attempting to summarize within the existing board?
- Have you checked the “Deleted items” or “Activity log” to see if the flowchart is listed there?
- Are any elements of the flowchart visible if you zoom out on the board?
Let me know, and we'll work through this together!
I am sorry,because I cannot using AI panel,and need a plan
1 person likes this
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