When I export my board as a PDF in best quality, the card text is show with html tags, instead of displaying formatted text. You can see the text in the board, and then the way it is displayed as a PDF.
What can I do to fix this issue?
I know about the export as image function and conversion of cards to other shapes. I specifically need cards and for them to be exported to pdf correctly. Please help!
Best answer by Eca
Hi
Thanks for bringing this up!
There’s an issue on our end that causes this behaviour. I have your cases converted into a support ticket so the team can investigate further. In the meantime, I’ve tagged the post as KNOWN BUG so others will be aware of this.
For those who experience the same, please let us know in the thread so we can let the team know.
Hello everyone,
I am exporting a frame where I have a User Story Mapping (with the User Story Mapping Feature) as a .pdf. When I check the .pdf all cards have “<p> … </p>” around the text. This is a really annoying bug and I prefer not to export my frame just as a .jpg instead. Does anyone else have this bug or a workaround for this? It seems to generally affect the cards. Single cards have the same bug displaying.
Example from the .pdf-file:
+2Hi
Thanks for bringing this up!
There’s an issue on our end that causes this behaviour. I have your cases converted into a support ticket so the team can investigate further. In the meantime, I’ve tagged the post as KNOWN BUG so others will be aware of this.
For those who experience the same, please let us know in the thread so we can let the team know.
+2Hi
I have moved your post in this thread as it appeared to be the same issue. I have your case converted into a support ticket as well for investigation.
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