Ask the Community

Guten Morgen, gerne würde ich in Erfahrungen bringen, ob es Schulungen oder Workshops zur praktischen Nutzung von Miro gibt. Die Community ist noch recht hung, aber sieht schon sehr vielversprechend aus. Viele GrüßeJoscha

Hi,I have copied some items from a template in a miro board and pasted them in another template in the same miro board. However, I cannot move them in the new frame, although they are not locked. Similarly, in the new frame, there is a table, on which there are some sticky notes. I can move the sticky notes freely on the table, but when I take them out of the table, they are moved to somewhere else in the frame automatically and I cannot move them somewhere else in the frame other than on the table.What would you suggest me? Thank you.Note: The template is created after making the table.

I am having this issue and my meeting starting in 30 min 

I will work with a group of curious teenagers. I would like they stay focused on the designed workspace. So, how can I limit their movement? How can I prevent them from adding or removing elements to the board? Can I configure the toolbar to have only the necessary options?

My team uses Miro for mood boards and concepting, so they become very image heavy (~3000 images) and slow down quickly. A common question from coworkers that I haven’t found in this community - does the actual size/scale of your images and boards impact Miro’s performance?Thanks all! 

Hello. I recently did a workshop where I presented a miro board and invited the participants to collaborate on my board using the share link. I have the free account, so the only way to share and edit was with the “share board and team” link.Some folks who probably aren’t sure how to use miro, copied the board onto my account. Now my free account is unusable because of the additional boards.Unfortunately, I can’t figure out how to delete these additional boards.How does one go about deleted boards that I didn’t create?Thanks in advance for your help!

I am thinking of integrating google sheets and wondering if anyone has had experience using with Miro.  I see that Zapier does automate certain processes (I have yet to fully experiment).  Has anyone used google sheets or excel with Miro with any success?Thanks,

I am working with a consultant friend of mine and we both own our own consultant licenses. We want to collaborate in full on a board using our own individually paid for plans.Is this possible yet? I see from some previous discussions some time ago that this was not available but was a potential wish list item, has this progressed at all?Seems reasonable to me that 2 fully paid for Miro users should be able to use what they pay for and collaborate on a collaboration tool…Thanks in advance. Mark

To begin, I do not know if this is a Miro issue. I have to start somewhere. I use Miro to teach. We just started our school last Friday. i used Miro flawlessly last year. We use Google Meet to connect with our students. I use a Macbook pro late 2011 with MacOS 10.13.6 I made a new board for this year, but the content is basically the same. I put the same youtube URLs I used last year. They are from my youtube channel. (They are SD. They are short.)   What happens?  (When I am modifying you using the board without Google Meet, all videos play.) Using the same computer as last school year, I can present my Miro board on Google Meet and interact with Miro Elements: notes, shapes, pens. However when I click on the youtube video it either starts and then stalls or it stalls from the start. I tried it on a Macbook Pro mid 2012 retina with MacOS 10.13.6 and I get the same results. (I cannot upgrade to Catalina because the computer is

Hi all,I was wondering if I can somehow see all my liked boards in Miroverse? Comparable to a favorite list. That would allow me to do some broader research first and then get into depth when having all my liked boards at one place. Thanks for your help,Bodo

When using a stylus on my Android tablet, the entire board shifts down and to the right. I’ve uploaded video of the behavior here.Please note that this happens whether my palm is on the screen or not. Thanks for looking into this. Please let me know if you need any additional information.

thanks for your help

Hello, I’m trying to share my board with my colleagues, 5 of them seem to be having the same problem.They are not able to just log into the board as guests. My link (shared via copying the link from Miro) is set to allow my team access to view and edit the board. I have no password set, and it shouldn’t be stopping people from joining. When clicking on the link, they are taken to a sign in page. They are not able to sign in or create new accounts as they don’t seem to be receiving verification codes. They are trying to log in via their British Red Cross emails, and we do not have any sort of firewall or security measures against Miro as the rest of us can access the board just fine.  Is there any way they can just join as guest without having to log in? Any help on this matter would be appreciated!

Dear all,I have a colleague from whom I cannot see the mouse  cursor when he enters my board. Have this ever occured to you?Furthermore, his sticky notes disappear after he pinned them on the board.Can anyone help?Many thanks and best regardsFreya

 How can I add mock-ups as jpg PNG gif to the map in addition to the acceptance criteria as an aid?  

I easily could find the first invoice in the billing section. Now that we have cancelled the subscription and only use the free plan, I cannot find a way to see the other invoice from the second month that we paid. Is there a way to get this invoice?

I want to a way to adjust the font size within a card or control the default font size of newly created cards and the headers.This font should be relative to other objects. This would greatly help readability whilst zooming in or out.  

Hi, I just bought MIRO to manage several clients within one account. But I already have several Accounts with different email adresses. My question is: how do I import Boards from different account into one? Is that even possible? So grateful for your help! Cheers, Cee

Hello everyoneI currently have a paid Miro account.  I want to export a board, then let the account go, i..e stop paying.  I’d then like to use the exported board in a new, paid account, that will be set up by a customer in a few months’ time.How can that be done?Thanks

My team and I always order frames into the right sequence for our presentations as required, this usually works great! However on a few occasions recently, the order that I can see is different from the order my colleagues can see (even after refreshing) when they look at the frames list in the same board.Also, the frames are not remaining in the order I left them at times. Has anyone else been experiencing this? 

Hi, I am trying to move from a free account to a company paid business account using the same email address. Should I delete the free account and then log in to the company account. MIRO currently saying, 'account already in use'Thanks in advance C27

Can there be a way to add user guide / steps to the boards like Mural so that visitors to boards can understand more about how to interact with the boards? 

I am back again with the issue related to my original post. This time it is bit different. Recently,  I created 3 different templates with different contents.   After couple of days, when I went to reuse the templates, the content has been totally replaced with something else. All 3 of them have exactly the same content but from the first MIRO board that I created after subscribing to MIRO.The painfully created content is gone.  Can someone help me?  The content has been replaced by the board that created the issue related to the topic I raised months ago. Somehow these are related to each other.https://community.miro.com/ask-the-community-45/all-my-latest-content-on-miro-board-has-dissappeared-3152?postid=19536#post19536

Does this mean that more than 1000 people can access a board, but not all of them can work on it at the same time? Or does the restriction also apply to the maximum number of accesses (at any given time)?Thanks for your help! :) 

Hi,After I export the miroboard, the background turns pink. How can I undo this?