Ask the Community

Hi everyone, i’ve tried to delete members from my team tu upgrade my membership, i went to Team settings > Active Users tab. But not context menu for the team members so no way to choose Delete from team:….If anyone can help. Thank you so much. Ingrid

I’m using a 5 yr old IPad Pro as my sketching tool in Miro.This is all I use my IPad for, however I’m noticing that sketching often starts lagging on Miro, which is leading me to think about upgrading to a newer model.Does anyone notice performance issues on the new IPads with Miro?

Hi everyone….I have been using the AWW app (recently acquired by Miro) for a while now in my Science classes to encourage collaboration and participation. It has an option which allows me to share a template board with each of my students so that they work on their own individual board (no collaboration). AWW calls this an “assignment”. I can then go and open each of my students boards to see their progress. Is there a similar facility in Miro?Thanks-a-mil for your assistance with this!Kind regards,Mike 

Hello everyone!I am a trainer and coach and I would like to start using Miro for my courses in Virtual Room with the Zoom platform and also taking advantage of the Zoom Breakout rooms mechanisms.I just took a first look at Miro and therefore I don't know it at all yet: could you suggest me some useful resources to start with to better understand how it works?Thanks!Greetings from a desperate beginner! 

Hello,I am a teacher and have a free account. I use miro in my class and have students set up whiteboards as part of a team project. I am preparing for a new class and would like to clean up my account. I’d like to keep many of the boards as examples and delete the others. Many boards are empty and I think they were set up by mistake, these are all called “My First Board.” I’d like to delete these to make room for new ones. I am the owner of the account but the students are the owners of the boards, including these empty ones. How can I delete these boards? Thank you for your help!

Hello there,I’m new to the community :) I hope you can help me with my problem. After inserting a kanban template to my board, everything suddenly appears in huge size: toolbars, title etc. Its not a computer issue, as every other tab and window is still in normal size, just the miro environment suddenly shows everything in large. Does anybody know how to change the settings? Thanks in advance! Lisa  

Hi,the function that a youtube video can be played directly without the whole descripton does not work anymore:Now:  like it worked before: Michael

Hey there, how can i play an embeded youtube video in the miro session?So i am able to play the video for myself, but how can i play the video so every participant is seeing it on their screens?

Do you know if there is a plug in (or other mode) in Miro to randomly show an image (or other object in Miro)? It would like randomly shown an image (chosen at random from a predetermined group) in a specific place in the Miro Board (always the same position) or linking, always randomly, to one of the images/objects placed on the board. Thanks!

Is it possible to change the presetted quadratic Sticky Note to the rectangular? I use that one more often and so I have to change it every time (except of course I duplicate a rectangular one), and would like to spare me that effort.Thanks and have a good day,Stefan

Hello everyone!One question: are the Timer and Voting features available only in the paid plans or also for the free plans?Thank you!

I was just wondering if it was at all possible to import cards from Miro into Asana?I have already linked the accounts and am able to get cards in Asana ported over to Miro, But I want to be able to do the reverse. Is this possible?

Wow! Really??My firewall gave me 24 warnings directly after starting the Miro app on macOS (please see list at the end).My first impulse is to choose NO for all and deinstall this greedy application immediately...Of course there are a few sites that has to be called, when ever I decide to install an external app, but even in this case, there is no need to contact all of them right from the beginning. googleanalytics and doubleclick are known for collecting very much data from users surfing the internet. Normaly I can manage this in my browser settings or I am getting data protection popups at the beginning where I can decide what is o.k. for me and what is not.But in this case I am using the miro Application not a website!!And nobody without a better firewall would even notice that the miro app is contacting 24 sites and might be sending personal data to third parties

HI, I am a board owner and running a training session using MIRO.  We have some imbedded PDFs in the board, which in the past people have been able to select and then just choose the arrow to download, however now they cant and they just get a grey arrow?  I have looked at some topics on here and they say to change the permissions to “Anyone with Board Access” but I dont have that option?  Any ideas as this is vital to our sessions!!!! 

I want to be able to add a caption to items with links, but when I group the caption with the item, the links disappear. The user has to double click on the item to select it within the group before the link appears. Is there a way to add a link to the group as a whole so that is not hidden? 

My team reported issues on a voting session we had today.I have prepared a voting session in advance that was limited to cards in a certain section of the miro board, but when it came time to vote, some of the cards were greyed out for the voters.I recreated the voting session on the fly, but users still reported that some of the cards were greyed out.Has anyone else had this experience? What can be done to troubleshoot it?Note:The cards were all within the area defined for the voting All the team are licenses full members 

Last modified by: should only note the actual CHANGES made to the sticky note. NEW field idea:Last MOVED by.  This can cause miscommunication among team members. Editing someone else’s sticky note then having someone MOVE it would mask the identity of those who actually EDITED the note!

Hello everybody,I'm starting to use Miro now so sorry for the stupid questions.I need to create a board that contains frames copied from different Miroverse templates.But already with the first Template I can't understand how to copy the frame and its content to my target board.I can't find a select, copy and paste command for the Frames.Can someone help me?Thank you!

Is there a way once you place a multi-page PDF to spread them create greater margin or gap between for markup and notes?  What if frames are created for each?

Hi, I have a question.I would like to have a 3x3 Matrix where I can drag and drop items and sort them.By using frames that is possible to some extent. It will automatically snap the card to the first position and then next, starting from upper left. I would like to have the possibility to drag a card to another position first.I tried to create 9 frames, so that only one card can be snapped into a frame.That works if you don¨t try to add another card into the same frame. If I do that the frame size increase to fit both cards. Is it possible to avoid that, byt locking the frame size. The lock function only helps me to not move the frame.I can have a picture in the back with guiding lines =“frame” for fixing this, but I like to use the snap function in this case as well.  Is there a way to fix this or another workaround?It would be better if the second card will be snapped over the other card than chang

in every Miro board I create, the hand tool (V) is the default instead of the select tool (pointer) which causes great and unnecessary confusion for participants, especially new users. Can I force the boards  to default to the select tool? Thanks in advance, Rich

I started creating the storyboard for a course I am designing using a process map template, but I can’t figure out how to add more stages- I will need quite a lot. Thank you!cindi

Since the free version includes unlimited members and 3 editable boards, I thought that I can work with my team together on one board at the same time…Is there a limitation of simultaniously viewing and working on a miro board? To be more specific: I created a board and wanted to share it with my coworkers. Some of them could open the board, some of them didn’t. We were 9 people and only 4 or 5 could see the board. I’m really looking forward to use miro with my team.Thank you!

Hi everyone!I have an issue when trying to export a grid, which contains cards in its cells. Maybe someone had the same issue and can help me out.Just as a brief description on the grids structure:The grid uses company departments as rows and work stages as columns. The cells contain cards with specific information in them.So you might have a 7x7 board resulting in 49 cells. Some of them contain one card, some two cards and others no card at all. The problem I am currently facing is, that the CSV export brakes as soon as I have two or more cards in one cell. The card then isn’t exported as a card in its respective cell, but as an additional row.This obviously messes with the whole export and is kind of time consuming when fixed “by hand” in MS Excel. Is there an easy way to fix this?Thanks a lot!

Any help on what might be causing all “better quality” PDF exports to drastically move images in frames?  Pre-export: Post-Export: Any help/advice would be greatly appreciated! Also for reference, I’ve duplicated the issue on several different users and computers.  Additionally files that were successfully exported in the same process are now scrambling image location as well.