Ask the Community

Hi guys,I love Miro - I have it for my personal use but I recently got my company to agree to paying for my a corporate account. My issue is that I created a lot of company related content on my private account, and I now I need to duplicate that work in my corporate account. The issue is that when I share the board with my corporate account it has access to other boards in my personal account. What’s the paid way to solve this?Thanks in advance for your help! Regards,Amrit. 

Hi,   I accidently deleted all content within a board and then reloaded the page. As such, I cannot undo this action. How can I restore the board?

Firstly, the account area of Miro is one of the most confusing I’ve ever used - so this has probably been asked numerous times already, so apologies for that!I am a freelance consultant who works for numerous clients. I have created a board, and shared this board (comment only) to 8 other email addresses. When I log into my account section, under ‘Active users’, I just see myself - but there is also a notification which says “1 member below is in the team. And 8 other users have access to some boards in this team.”My questions are:Will I be billed for these 8 other people? They have comment only rights…And, where can I check to see this information. Would they appear as team members if I was to be billed?Thanks!

Hi Everyone,I’ve been added to a board created by by my co-worker. I don’t know how I can have Miro free trial in order to particiopate in the board. 

Can Miro send every day notification with things to do?

Hi! while running a workshop, we will split participants into 4 difference groups. Each groupe will have it own facilitator. Is it possible for a facilitator to call a group of 5 people?  I know that we can call all the participants to where we are, we can also call a specific participant, but can we create groups of specific participants?   Thank you

I’m using Miro to develop, workshop and house consumer journeys. I’d like to use Miro as the home for my journey atlas as well, but to do that, I need to be able to embed links in the master journey board that link to other boards. I can’t find a way to do that - has anyone come up with a workaround or found a way to do it via Miro?

Is it possible to rename a project label? 

I am a fairly new user of Miro and am switching between the web-based and Windows 10 apps. When  attempting to add emoji in the app, they are not displayed, but if I switch to the web view, they are there. 

Hi all, I am working on facilitating multiple workshops and have created a template that allows for voting on several of the frames. My trouble is when I save this as a template and pick it up in a new board all of the voting functionality disappears!  Not sure if this is user error however I think it would be extremely useful to be able to create templates where everything works the same as the original (including links to frames etc in the board). This is especially important when running 10-15 of the same workshop. Looks like I may need to go in and manually add the voting to each of the new boards which is a tad frustrating and time consuming!TIA love this community :)

We are currently paying for multiple members (seats) who have two different email addresses.  They where both added with one email address and then they where added again with their new email addresses. If I delete their old email addresses will they lose access to those boards under their original address?  

It seems some elements on a Miro board are ‘lockable’, while others are not. I haven’t yet found out which is which. All I know is I tend to use the lock/unlock a lot with big selected areas of the board, and sometimes I don’t see the lock icon appear… just the eyeball icon. Here’s an example. Can anyone assist?  I wonder if it’s possible for Miro to make all elements lockable? Or provide a better system for those who like to use this feature dynamically/a lot in their practice?Best wishes and look fwd to any responsesMark

I just started with a free plan to try Miro. I want to upload 8 pictures on a board but got the message: “Resource too large for upload”. Files are maximum 1.9 MB. Any tips? Thanks a lot!

What is the difference between a member - a guest and an invited user? Are Invited Users charged as a member?Are Guests charged as a member?    

Hello I made a board (paid subscription) the downlaod board backup and when I tried to upload it again it did not work.I colleague send me RTB board with full permissions when I tried to upload it in a ne MIRO board it did not upload. Anyone with an answerr why? is it a size limitations? 50, 60megs or is it irrelevant. My connection is 400 megs upload speed.Thank you for your support 

Sorry, I don’t understand this page. Because I don’t know code to get JWT token from my application.Editable boards for not registered users (miro.com)Could you teach me more details how to use JWT to use miro api?

Hi - I am attempting to copy photos + text from one board to another. I am an editor on both boards and permissions have not recently changed. I can copy from one board to another, but not vice versa. I am receiving the error below. Any ideas?  

I add the Google extension. When adding my board, it gives a prompt to choose sharing settings. I set my board to “anyone with a link can edit”. That does not require a person to sign in. The prompt for the Google invite states that “All invitees can edit” requires a sign in. Clarification? 

How do the Frames on Miro organize? In the left lower corner, you can open them and have a good overview. My question is, why are they organised this way? Its a little confusing.It would be great, if i could number the frames and they could organize itself accordingly. Thank you,Chiara

hi all,Shortcuts started not to work anymore after a recent update, it’s been at least of month.Anybody eles?I mentioned it in response to one of those a prompt option in an expanded mode of KANBAN Card. No reply yet…Create link does not even work. Please advise.Thanks!

Hallo! I’m using mind map, I need the paper printouts of the maps, but the font is too small to read. If  I increase the font, the dimensions  the whole map increase and it does not fit on a single paper sheet.Many thanks for your help. Lisa

Hi all,recently I made a Design Service course with Miro as a tool,and in my browser version,I cant see neither  find the download button.Anybody has a clue?  

Is it possible to (directly) take and import a photo with a webcam? I’d like my students to be able to create pen-and-paper diagrams and easily add them to a board.(I realize that they could take a photo in another app, save it on their device, and then upload it to the board. But it would be a lot faster and easier if they could do this directly.)

Hi,Is there a way to duplicate a column in Grids?I have tried command + C / command + V.  Also tried command + D but no luck.ThanksP

Hi,I’ve read through the process of publishing a board to Miroverse. Just wondering if I can delete the board after I submit via the form since I’m also submitting a backup export of the board? Or do I have to keep the board active and untouched as long as the template exists in Miroverse? Thanks!