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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,560 Topics
  • 25,401 Replies
7560 Topics
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Irina FolkneresqueNew Here
asked in Ask The Community
Blurry Images

Hi, it’s never been an issue until a few weeks ago. When I open my boards, some of the images are really blurry and reopening them never fixes the problem. I’ve just tried to reset the data and the issue still persists. What do I do? Thanks in advance.  

1023
Maria Pedone
Mironeer
3 months ago
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Daria RaimbekovaBeginner
asked in Ask The Community
Visibility of grouped objects on move

Hello! I am writing on behalf of the ELT (English Language Teaching) community to request the reversion of a recent change affecting grouped objects.Currently, when we cover grouped objects with another object, the grouped objects become visible as soon as we move them. Previously, they were only visible once they left the border of the front object. This change is crucial to our work, as it disrupts the "surprise" effect we rely on for interactive tasks, impacting student focus and engagement.We would greatly appreciate it if you could restore the previous functionality. Thank you for your attention to this matter.

130
D
3 months ago
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Miro Admin Beeline KZBeginner
asked in Ask The Community
SSO (ADFS)

Good afternoon, our ADFS certificate has changed, I now cannot log in to the Miro website, could you disable SSO so that I can log in to the email address NVoloshin@beeline.kz and change the certificate for authorization via SSO?

201
M
3 months ago
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Source M RodNew Here
asked in Ask The Community
Can't export board as pdf for about a week. Spinning blue wheel in indefinite limbo

 Tried it on every possible device and browser I have that allows the option: Brave, Firefox, Chrome and the desktop app, all on macOS.Somehow I don’t have the option on either Safari, iPad or Android app.I don’t understand why or how, and it’s quite frustrating. It used to work like a charm.I use the free version, by the way.Thanks for your answers!

466
Kenneth Ritley
3 months ago
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Patrick PereiraBeginner
asked in Ask The Community
Question about the sticky note blue dot

Hello.The first image is from the iPad app. There is only one dot at the bottom of a sticky note. The second image is from the web app in Apple Safari on an iPad Pro. There is also one dot at the bottom of a sticky note. The third image is from the web app in Apple Safari on a MacBook Pro. There is a dot on each side of a sticky note.The fourth image is from the desktop app on a MacBook Pro. There is also a dot on each side of a sticky note. The point is why does both versions of Miro on a MacBook Pro provide a blue dot on all four sides but both versions of Miro on an iPad Pro only has one? Will this be corrected so the iPad matches the Mac? The fifth image is from the web app in Apple Safari on a MacBook Pro. There is an additional ability for the blue dots where we can hover the cursor of one of them and a dotted-line sticky note appears. Will this be coming to the iPad app as well? We could mindmap or create diagrams so fast if these missing abilities came to the iPad. Thank you fo

351
P
3 months ago
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Ken HillNew Here
asked in Ask The Community
How do i confirm if our data is in US or EU?

Hi, is there a way of checking where our companies data is?I can see articles and conversations about data being stored in EU for GDPR compliance etc. but just need to confirm where our data is.

502
ElvaMiro
Mironeer
3 months ago
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Seamus StackpooleNew Here
asked in Ask The Community
User with full license unable to create or edit boards

What is the issue with my profile that is preventing me from editing existing boards or creating new ones? I have full license according to my profile under ‘enterprise’

781
ElvaMiro
Mironeer
3 months ago
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Mark BlanchardNew Here
posted in Ask The Community
iPad visitors having to log in?

Why do iPad visitors get the Miro log in screen for shared public boards?

241
Robert Johnson
3 months ago
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Alex.van.den.BergNew Here
asked in Ask The Community
Creëer een mindmap o.b.v. een tekstbestand

Ik zou graag een mindmap willen creëren o.b.v. de inhoud van een tekstbestand. Op deze wijze kan ik heel snel mindmaps maken/wijzigen. Ik heb gezocht of deze optie bestaat binnen Miro, maar ik heb dit niet gevonden. Bestaat deze optie en zo ja, wat zijn de stappen die moeten worden doorlopen om dit te doen?

330
A
3 months ago
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Alexander VinogradovBeginner
asked in Ask The Community
How to drop mp4 video to miro board?

I do a lot of screen capturing for art direction purposes and want to quickly drop my short 2-10 sec video to the board. My screencapture tool(ShareX) records in mp4 (can be any format) and automatically uploads it to dropbox. When I try to upload it to Miro from dropbox or just by link - it does not work. I have to reupload it to corporate youtube under my google account, make this video private, what until is is converted.. and only then try to embed it to Miro.. Is there a good straightforward way to drop videos to the board? I mean I can start dropbbing 800mb gifs but i’m sure Miro server wont like it. Please allow to embed vids from a link (not upload it but embed)

197808
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3 months ago
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innvoite studioNew Here
asked in Ask The Community
My account cant login

helloi have my account that was admin in miro but this mail account is deleted.how can i login to board again and who is the admin of it now after the mail admin is deleted

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I
3 months ago
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Rany HandayaniNew Here
asked in Ask The Community
Australia Business Number of Realtimeboard (Miro)

Hi community, We are an Australian based business that is using Miro. Miro charges us 10% GST (Goods and Service Tax) but didn’t show their Australia Business Number (ABN) on their invoice, only a sentence: GST Registered Yes. When I sent a request to ask them do it, they said that they have added that 10% GST on the invoice, which is true. But no answer to my question. Our company policy doesn’t allow us to make bank transfer payment when the invoice doesn’t show the ABN. Does anyone have the same issue and manage to solve it?

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R
3 months ago
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BorisNew Here
asked in Ask The Community
Is it possible here to analyze the working time spent on the assignment?

Hey. Is it possible here to analyze the working time spent on the assignment? I saw here only a timer that can be set for a certain amount of time. And in the activity section you can’t see anything about the time spent.  How can I invite users in guest mode? What is the difference between a guest and a regular user? Is it possible to make changes on the boards in the guest mode of operation and will it be clear who made these changes?

4671
Amelia Willson
3 months ago
Jared Wright
Jared WrightBeginner
posted in Ask The Community
[RESOLVED] Duplicate and Delete actions on context menu are not working

I have been using Miro for a long time and I have preferred to use the on screen Buttons for duplicate and delete specifically and for some reason as I use Miro on multiple different platforms and browsers these buttons are visible but are no longer functioning see video below for context.   

13420
Robert Johnson
3 months ago
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jovokepzokBeginner
asked in Ask The Community
How to move many boards into a single project?

I have imported many Jamboards, but it didn’t get to the project that was active on screen…How to move all of them to a single project?

331
Robert Johnson
3 months ago
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MarinaLBeginner
asked in Ask The Community
Is it possible to prevent scrolling in embedded Miro board inside a confluence page?

I’m building documentation pages in confluence and I’m embedding small system and workflow diagrams built in miro.  I want these diagrams remain static/locked when users scroll confluence pages. Does this option exist? Basically I’m looking for embedded miro board to behave sort of like a draw.io embedded diagram.  Is it possible? I see this question asked 2-3 years ago, but I can’t find this option implemented. 

795
Horea Porutiu
Mironeer
3 months ago
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MaikeBeginner
posted in Ask The Community
AI to create flow charts from text

Dear community,I am looking for a plug-in where I can describe in written form a user journey, and a flow-chart is created 🎉.An aquivalent to AI diagram maker for FigJam.I would be super greatful for any hints, and I imagine I wouldn’t be the only one 😍CheersMaike

36898
Y
3 months ago
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Yehuda LeviNew Here
posted in Ask The Community
Miro Boards with Custom Data Tables

I didn't find any real data table options in Miro that are not integrations; mostly, it's just embedding CSV or other files. I thought about building one.What's your opinion?  

90
Y
3 months ago
Anastasia Lebedeva
Anastasia LebedevaBeginner
posted in Ask The Community
Advanced image editing functionality

The advanced image editing functionality in Miro seems very useful, namely:- the ability to crop pictures in a rectangle format WITH ROUNDED EDGES (or the ability to fit pictures into such shapes)- ability to mirror images from top to bottom and from left to rightThis would greatly simplify the preparation of boards, because now many images have to be pre-processed in a special editor.

3291
A
3 months ago
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Business AnalystNew Here
posted in Ask The Community
Align issue in swimlane

I have troubles when I need align shapes into the swimlane, because they not align each other.If I create shapes without of the swimlane, they align as usually.Anyone have the same problem?

1213
A
3 months ago
M
McCreeNew Here
asked in Ask The Community
Can my Educational Plan and all data be deleted?

Hello! I was given access to the educational plan. My college issued it. I'm an administrator on my profile and so far the only person. Question: Can an account and all the data in it be deleted? For example, what if the college administration or the system administrator who issued the access wants this. I'm afraid to store personal data here  

282
M
3 months ago
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ArslanBeginner
asked in Ask The Community
delete name of the table/element "new table"

Hello, how i can delete name of the table/element "new table" 

492
ElvaMiro
Mironeer
3 months ago
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tudburNew Here
asked in Ask The Community
Early year payment

Hi there, Recently (11 of July) I tried 14-days trial business plan on Miro and chosed yearly plan for payment. I saw, that the day of payment will be throw 14 days after my trial start. But today I discovered that Miro has already done my payment on 13 of July. I’d like to cancel this payment, because my trial plan doesn’t complete yet. Please, help me  Also, I can’t create a ticket in Miro Customer Support team, because I don’t have a button for that 

351
ElvaMiro
Mironeer
3 months ago
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louise kiNew Here
asked in Ask The Community
intelligent canvas and the new AI feature

is intelligent canvas accessible on the education account? Specifically the AI assistant

551
ElvaMiro
Mironeer
3 months ago
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Ana WeinsteinNew Here
asked in Ask The Community
VERY FRUSTRATED! Miro Plugin for Figma does not work and nobody helps... :(

Can someone please help with that? I really need to import a Figma board to Miro and this plugin is not working. Just keeps spinning. Looks like something is being blocked…

1491
ElvaMiro
Mironeer
3 months ago
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