Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,896 Topics
  • 20,387 Replies

5896 Topics

H
Hobson BryanNew Here
posted in Ask the community

Hot Keys + Mouse Scroll for Zoom and Pan

Before yesterday, I was able to use ctrl and shift in combination with the scroll wheel on my mouse to alternate between zooming and scrolling/panning.Yesterday, that changed and am now no longer able to use those buttons for that purpose.How can I use the scroll wheel on my mouse to scroll/pan instead of zoom now without taking my right hand off of the mouse?The option of using the right mouse button to grab and drag is super slow/clumsy when trying to navigate large boards.

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4 days ago
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Oleg PanteleevNew Here
posted in Ask the community

Can we use Miro without internet connection?

hello there! Having a lot of travels, so I have to use miro often without internet connection. How can I do that?

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Christophe GESCHÉ
5 days ago
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Oksana GriaznovaNew Here
posted in Ask the community

Глюк при вводе текста в режиме Т

Здравствуйте. Такая проблема нарисовалась. При нажатии каких то клавиш, постояло разные, выбивает из режима ввода текста в поиск соответствий. Скорее всего в настройках что-то законнектилось. Не могу выйти в эти настройки.Например, на фото внизу нужно ввести слово затраты и вместо “тр” меня выбивает в окно наверху.Помогите! 

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5 days ago
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Meghna MishraNew Here
posted in Ask the community

Highlighter issue

Hi, can you please update the Highlighter in the Pen tool so that the Highlighter mark automatically goes below the writing/text that it's put on.

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5 days ago
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GeoffMartinNew Here
posted in Ask the community

Text "animation": appear/disappear or fade-in/fade/out

Hi,Advance apologies if this is a basic question, but:When using PPT, I fade in my text, bullet-by-bullet to keep my audience from reading ahead.I’m trying to figure out how to do something similar in MIRO, but it appears that it’s not possible. Am I missing something?I’d rather not fake this bymaking multiple frames with incremental bullets or making multiple frames as a method of vertical scrollingOne suggestion I’ve seen is to use Cards, and zooming in - but this has two problems:all text gets revealed at once there seems to be a limit to the number of lines / text on a card.Thanks!-geoff

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5 days ago
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VignalNew Here
posted in Ask the community

Possibility of creating popups in Miro

Hi everybody,I’d like to use Miro to present a work which can be sum up in a canvas model (a sort of array in which we can shows differents steps to cross for a start up), and I’d like to have the capacity to click on each aera and by clicking, a pop up windows could appear.Is this feature possible in Miro ?I thank you so much for your help.Best regardsOlivier

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5 days ago
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Maryna14789New Here
posted in Ask the community

Miro support for Ukraine

Hi! I’ve read the information that Miro supports Ukrainians, so I’m writing to know if it’s relevant or not. I’m a teacher in Ukraine working on my own using free boards as the main workspace. I would love to continue working with Miro and try some new functions in the upgrated plan. Could you give me the answer if it is possible now? Thanks a lot in advance! Peace and love :)))

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5 days ago
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MaimoonaNew Here
posted in Ask the community

Activating BETA

I cannot find where to activate beta features from. Looked at the previous questions to and cannot find it. Any help will be appreciated, thank you!

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5 days ago
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Kyle CrawfordBeginner
posted in Ask the community

[RESOLVED] Copy/Paste Formatting (Ctrl+Alt+C/V) no longer working?

Did the recent (probably 2-3 months back) shortcut changes remove the shortcuts for Copy/Paste formatting?  In the right-click context menu, the copy / paste formatting shortcuts show...but they don’t appear to work.Are these shortcuts no longer valid (and just haven’t been removed from the right click / context menu) or is there something weird going on with my browser (Chrome - I don’t see any conflicting shortcuts)? If these were removed, they should be brought back ASAP -- this was one of my key user adoption tools to get people into Miro, as its a pain (multiple clicks) in PowerPoint. 

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5 days ago
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Kaung Myat HarryNew Here
posted in Ask the community

Asking for capacity

Hi Miro Team,We are design community from Myanmar and planning to host an online webinar (which will be recurring once a year) on next month. For the networking session. I would like to use Miro as a whiteboard where the designers can view and edit.Current registered amount is around 400 and I am thinking whether it is possible to do it in the Free Plan? (I know paid plans will be better, but we are on our start phase and don’t have much budget at the moment.)Or if it is not available or feasible in the free plan, please suggest me the package that is suitable. 

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K
5 days ago
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EXEONNew Here
posted in Ask the community

Wrong order of the frames when exporting to .PDF

Hi, I have a big problem with exporting selected frames to .PDF. When I select them using a rectangle selection most of the time some of the frames are in the wrong order. It does not happen when selecting them one by one while holding Shift, but if I have a lot of frames this method is an ordeal. 

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6 days ago
Leonid
LeonidBeginner
posted in Ask the community

The project board is missing

Hello everyone,My profile board with important project and files has disappeared and I don't know who I can turn to, my question is not answered on forums, I need personal support from miro team.What do I do in this situation?Best regards

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Robert Johnson
6 days ago
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martin yeamanBeginner
posted in Ask the community

[KNOWN BUG] Side Bar is greyed out for Visitors with Edit access

Side Bar is greyed out for guests with edit access - they cannot open frames as a result.I have tested this with three different browsers. Same issue. This is using a board duplicated from another which worked without a problem.They can get access using the F button, but the actual sidebar button is greyed out and inaccessible. I can open it if I login.The guests continue to have edit access but cannot.Does anyone have the solution?

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Robert Johnson
6 days ago
C
Channing RossiNew Here
posted in Ask the community

Admin Account without costing License

Is there a way that I as an IT Admin, can have a Miro Account on our company account used for Administration, however, since I am not using Miro for other purposes, not have to be charged the monthly license fee?I know other services that allow for an Administrator, but can revoke the actual License.  

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6 days ago
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Adam ThomasNew Here
posted in Ask the community

Cannot delete arrow head

Hi there, I have come across this issue a number of times now and I’m now at my wits end on what I do to resolve. I have an arrow head that I no longer require in the middle of my board and I just can’t seem to delete it. I can’t move it. I can’t change it’s colour. I can’t do anything. Is this a bug? Am using miro on both Chrome and Edge, Windows 11.Thanks

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6 days ago
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Kevin ErnstNew Here
posted in Ask the community

How can I delete my account

Hello.I created  a new miro account using my work email address today.  I wanted to try out miro for work.I believe our company actually has bought the software so how can I delete my personal account so that I can recreate a new account for work using the same email address?I only created the account today so I do not have anything that needs to be saved.

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Robert Johnson
6 days ago
subway14
subway14
posted in Ask the community

no longer able to add text in boxes

 recently a bug has started appearing that you can’t add text into boxes, there is just no such optionwhen you change the type of box to “T” however  the option to add text reappearsalso this thing happens on the computer only, on the android app you can text normally 

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Robert Johnson
6 days ago
V
Vishali KorrapoluNew Here
posted in Ask the community

Quickly go to objects connected by the connection tool

Question:When using the Connection Line tool or just drawing an arrow between the objects that are  far away on the board - is there a way to quick go between the connected objects?More details :It is a challenge to go the connected objects as the boards are very big and  complex as objects are  within in the visible area when zoomed in.  Tried to use the “Link” feature, however, this is not as user friendly as arrow/connection tool as we need to know the object names to link them.  Saw a topic on Arrow-Following, however do not seem to be exactly what I am looking for, hence posted this topic.

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6 days ago
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Lisa PieterseBeginner
posted in Ask the community

How can I see my AI transaction limit?

How can I see the AI transaction limit so that I can be choiceful as I am evaluating how to use this feature most effectively for my organization? I don’t see a way to identify what the monthly limit is in the FAQs or community forums nor anything in the UI when I go to use the features that shows a count down.The result is, having reached my cap quickly last month, I am a bit gunshy to use it too much this month to just experiment because I want to be able to show this in action to my teams and execs as I learn more about how I can imagine us using it.

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6 days ago
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Anette BergendorffNew Here
posted in Ask the community

How to show relation between objects without or instead of using connection lines

How do I get an object to light up in some way e.g highlighted by klicking on one object eg proccess connected to another object, to show their relationship? I have a board with hundreds of relations between different objects and I cant clutter with connection lines all over.

0
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6 days ago
R
RadhadNew Here
posted in Ask the community

Chrome does not load Miro - also not in incognito

Miro does not load in my Google Chrome 117.0.5938.88 in my Macbook Pro M1 2021. I also tried it in incognito mode, same issue. After login through SSO, I can only see a spinning Miro logo, no errors in developer tools.I can login with Safari

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6 days ago
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mink pennapaNew Here
posted in Ask the community

Issue with Extending Subscription - Payment Method on File

Hi guys, I am writing to address an issue I encountered while attempting to extend my subscription with Miro.Upon logging into my Miro account, I received a message stating, "We don't have a payment method on file for you." This notification appeared even though my current subscription is set to expire on October 1, 2023, and I am eager to extend it.I am eager to proceed with the payment to ensure uninterrupted access to Miro's valuable services. However, I am unable to access the payment process due to the mentioned issue.Could you all kindly assist me in resolving this matter promptly? I want to ensure that my subscription is renewed before it expires. If there are any specific instructions or steps I need to follow.Thank you all in advance!  

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Robert Johnson
6 days ago
A
anjaburanNew Here
posted in Ask the community

Deleting payment method

Hello! I can’t find how to delete my payment method, only how to change it. Is it possible to delete my credit card from payment methods? 

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Robert Johnson
6 days ago
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Barbara Coelho GrisonNew Here
posted in Ask the community

Treinamento MIRO

Gostaria de saber se tem alguém no Brasil que faz a parte de treinamento, se tiver, tenho interesse.

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6 days ago
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Marcos GattiNew Here
asked in Ask the community

Tutoriais e Dicas em Português

Bom dia! Seria muito útil se tivéssemos Tutoriais e/ou Dicas sobre o Miro em português. Alguém pode ajudar?

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6 days ago
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