Hi Miro Community,
I’m reaching out on behalf of my manager regarding recurring Miro charges on his Chase card. The subscription was created some time ago, and we’ve forgotten which email address was used, so we cannot access the account to manage it.
One transaction shows:
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Amount: USD 204.67
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Transaction date: August 25, 2026
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Statement description: MIRO.COM
We tried contacting support@help.miro.com, but our email bounced with an “Address not found” error.
Could a Miro team member or community moderator direct us to a private support channel where the cardholder can verify ownership and get help locating the associated subscription or workspace?
We can provide the cardholder’s name, card’s last four digits, and bank transaction reference privately. Your assistance would be highly appreciated.
Thank you for your guidance.
