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Question

Lost access to my own board

  • Nov 10, 2026 6:40 PM UTC
  • 1 reply
  • 14 views

Hi all,

I lost access to my own board that contains important information. Unfortunately, I used the e-mail of my university account and I do not have access to that e-mail anymore since I already graduated. I can prove that this used to my account. Can the IT support kindly help me to gain access to my board again?

 

Maybe it’s possible to port the board from my old e-mail to the new e-mail?

 

I appreciate any kind of help.

Thanks in advance.

Toni

    1 reply

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • Nov 11, 2026 5:07 PM UTC

    Hi ​@toni.g 

    Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

    Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!
     

    Eca :)
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