Ask the Community

We’d like to utilize the Miro integration with OneDrive, however our security team is concerned with the fact that our miro boards are so easily shared outside of our organization.  One possible solution I was wondering about was if it was possible to create a Miro team that limited the sharing of Miro boards outside of our domain, and secondly limited the OneDrive integration to only that team. Is this possible, and would this achieve the goal of only miro team members being able to integrate OneDrive files within boards that can only be shared within or domain? Or would there be scenarios / edge cases where users in this team could end up providing access to OneDrive files on miro boards that are able to be shared outside of our domain?

I can’t move a frame when it contains content inside which is locked. Miro never used to do this.When there’s unlocked content inside the frame, I can move the frame around fine. But when I lock anything inside the frame (not the frame itself), I now can’t move the frame. We’re on Team plan. Tested with another user; same problem. Tried restarting, clearing cache, different browser, different types of content: no joy. Is this a bug?

in order to see different parts of a big table, I added frame to parts of a table. i noticed that after created a second frame and try to move it to the right place on a table, miro got stuck. this situation repeated multiple time. I reflesh the page then I can move a bit the frame then immediately the whole board get stuck again.

Hi, any app that I install including IconFinder and Brandfetch are not showing under Installed Apps even though the installation appears successful. If I search for them too, they are still not there. Any ideas, could this be a rights issue ?

I’ve created a free account and invited users from my project team. Another department within the same business has an enterprise account. When I’m trying to invite users to the free account, I believe Miro is recognising the business domain within email addresses, and thinks the new user is trying to gain access to the enterprise board (without being invited by a member from the enterprise account). An error message is shown in this scenario: Sorry but we’re having trouble signing you in. Your administrator has configured the application Miro Enterprise (account number) to block users unless they are specifically granted (‘assigned’) access to the application. The signed in user (email address) is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator. Please contact your admin to assign access to this application. When I’m inviting the new user to the free account, I’m doing this by either sending an email invitation

Hi, maybe someone here can help me.For the last months on opening the Windows App it has been requesting to relaunch the app for an update. But when clicking on “Relaunch now” it never does. The app restarts but obviously no update is happening.Can anyone guess what the reason is or had experience with this issue? I find this a little bit irritating, even more as I can’t find a way to update the app manually.  

Hi!I have a problem with a bug in the Miro application. It is about the representation of an arrow. If you select the arrow from the menu, no arrow is drawn, only a simple line.The option is very important in physics because we have a lot of arrows (vectors) to represent in lessons with students.I have also attached a small video capture (link to google drive) to see what this problem is.https://bit.ly/miro_arrow_bugThanks in advance!

Just curious, is it just me or did Miro remove the value proposition canvas (strategizer) template? I was hoping to use it :) Cheers,Connor.

what are the steps to zoom into a certain area of the map then to highlight / animate a certain box so viewers know where to look focus on 

When I try to create a frame or any other way to insert a Miro into a Notion, the link changes and I don't get the result I want.I need: https://miro.com/app/embed/...I get: https://miro.com/app/live-embed/... It seems like the Notion replaces the link. How do I embed exactly what I want?

Can you make the default input for writing a sticky note etc the apple pencil. At the moment every time you click on a stick the keyboard appears and you have to change mode for every sticky which can be infuriating. Miro is a great tool in part becaus of the pencil so if you can atune it to pencil use that would be great.

Is there a way to export Rally “Features” (not stories or tasks or defects) into Miro? 

Is it possible to add alt text for any textbox or image or whatever? So when hovering the mouse over the text it shows, or when clicked if it is not a link..

Would love to make process descriptions in Miro (in stead of MS VISIO). Miro seemt to be missing a template for swim lane diagram or am i missing out on something as a new user? 

Hi,When facilitating group sessions, it is often useful to see where there are areas of concentrated activity.Activity could be moving something or it could be adding something. You might decided that people hovering in that area could be activity too (maybe they are too scared to move something but they are thinking about it)In person, this is pretty easy to see and keep track of. Online it is much harder (in my experience anyway)The Wish:It would be great if you could allow me to trigger an overlay of where the hotspots are and allow me to reset it periodically. I can then change how I am facilitating based on that information in realtime.For example:In some types of workshop e.g. event storming, we often have hotspots of activity. This indicates to the facilitators that something ‘interesting’ happening. We might take that area to one side to explore more for example. Or maybe we are organising stickies on a matrix and the same sticky is being moved up and down by different people,

Hello,When you have the "pencil" tool selected, and you try to move on the board with the right click, you continue to write while you move.It is very annoying, I wanted to know if it is a bug or an update.Or how to disable it.I tested it on the miro app on Windows and on my browserThanks 

Hi, my miro board have changed to a strange language, and I can´t change back.How can I change back to swedish?  

Can I still access my boards when I end my consultant subscription?Many thanks. 

Hi all,i have a quite extensive board, and part of it was gone:Original (from backup):And after the glitch:There are no “delete” actions in the log, and also sometimes when i visit the board, the things are back again. What could possibly be the cause?Thanks!Anna

I have a public board were people edited the board. I would like to know how many people actually made changes/participated  

Hi  I have an issue when using a mouse on the Ipad pro that seems to be present on both external bt mouse as well as the keyboard track pad. The app does not recognize clicks and I cannot pan, add object or change objects. It is not the same as using the scroll wheel to zoom that I understand is an issue on the ipad.  After a lot trial and error I have identified that the issue emerges once I have pressed the right (secondary) button (sorry noticed that I wrote left in the header which I cannot change, should be right). If I close the app and re-open it the left mouse button (regular use - add objects, use the menu, select etc) works fine. But once i press the right button to pan it all goes wrong. I cannot pan but get a pop up to “select all” and after that the left mouse button stops working. I can select certain menu options while other do not work anymore. I cannot select objects or add objects. Super frustrating.I have tried changing settings in the ipad mouse options as well as c

I’m using the free version of Miro and have internal collaborators who are able to edit a board, and external collaborators who are only able to view the board.Despite the external folks being set to View Only in the sharing settings, they are still able to edit.  Why is this possible?

My current Sharing Permission Menu looks like this:  BUT I need it to look like this: What can I do to have it look like this (photo below) because I am logged in as the Team Admin.   

Been wading through an ocean of spam today. 😅 I have flagged a lot of them, but isn’t there an automatic spam filter blocking bots?

I recently logged in after the Christmas vacation and every single one of my 30+ Miro Boards are missing. I tried to search for the boards via board name, and also for any boards owned by me, or any boards owned by my user-name. All of them came back with zero results. Our administrator can find the boards and they still appear to be owned by me, under my name, but I can’t find any of them. My IT crew did migrate my account from one email address to another (it’s a BIG organisation), and this originally didn’t have an impact. 6 months on however, I’ve now lost access to all. They reinstated my previous team access however none of those boards are visible using the search function either. I can however access the boards if I’ve stored the URL and password and use those to access. Problem is that I can’t remember the names of the recent boards created just before I went on leave, so I can’t get our admin to search for them for me. All boards that I can locate require me to log in with a