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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,936 Topics
  • 26,585 Replies
7936 Topics
M
MIRO JIRONew Here
asked in Ask The Community
miro内でページ遷移するたびに、チーム作成画面が表示されてmiroを利用できない

 何回チームを作成しても、作成後の画面でページ遷移すると、上記のチーム作成画面に遷移してmiroを使えない状態です。

201
Eca
Mironeer
2 months ago
Simon Droscha
Simon DroschaBeginner
asked in Ask The Community
Order of frames reorganizes itself automatically

Hi to all the miro heros out there!Has anyone had the same issue or an idea what I could do better? I created several frames in a board that has additional content besides the frames. The visual order of the frames is not the same as i want them to ordered while being in presentation mode. I manually reorganized the frames for my needs, but every time I open the board again the order isn’t the same anymore. Is there a way to fix the order or what am I doing wrong? Or in other words is there a logic behind the automatic order of frames in relation to creation time or location of frames in the board? Thx a lot for you ideas,Simon

805
Robert Johnson
2 months ago
C
Cathline MarshallBeginner
asked in Ask The Community
Blurry images

Some PDFs and JPEGs which are 300 or sometimes 600px resolution that I upload are blurry at any magnification. What to do? : )

1558337
C
2 months ago
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Bill BensingBeginner
asked in Ask The Community
Movable Stick Figures - Where can I find them or how-to-do with Miro?

Hey All!I’m trying to create a story board and want to use stick figures that have easy to move arms & legs.  I know there are vector packs out there, although I’d much rather find an option where we can pivot leg or arm sections at these shoulders, elbows, knees, and hips.Do you know of anything like this which exist for Miro?

625
Eca
Mironeer
2 months ago
L
LucyLuNew Here
asked in Ask The Community
Questions before upgrading

Hi, I tried the free version on my phone and have gone to put it on my laptop (because i think it’s a great product) but it doesn’t download. Any tips please?Also Can i use it on multiple devices for example my windows laptop, my ipad and my phone so I can make notes and work wherever I happen to be or can I only sign in on one device? Thanks!

171
Eca
Mironeer
2 months ago
A
Alisa HlynskaNew Here
asked in Ask The Community
Pen frequently disappears

I’ve got a Starter Plan. When a user as a viewer with editor’s rights visits my board, for some of them Pen disappears every time they have to join a board so they have to add it from the list. For most of them Pen is already attached to the toolbar so they don’t have to look for it. However for some even pinning doesn’t help, it still disappears. Different boards, same rights and settings. How to fix it?

443
Eca
Mironeer
2 months ago
J
Juan SotoBeginner
asked in Ask The Community
Information is cut off

My boards were working fine prior to today 11/5/2024. Now when i go to export my boards to PDF it does not show all of the information in the boxes and the boxes are cut off. I have tried the following:Clearing my cache Disable all extensions Restarting my computer Reducing the size to fit zoom 100 percentNothing seems to work. Please help. 

261
Eca
Mironeer
2 months ago
I
ItsaKatBooNew Here
asked in Ask The Community
Can editors reveal frames hidden by the board owner?

I’m preparing for some group and would like to have two frames next to each - one hidden (hiding some work I’ve done as Owner) and one available for an editor to complete ahead of our session. If I hide my frame, it appears that anyone with editing rights will be able to toggle the hide/reveal (and therefore see my work ahead of the session) - is this the case? Is there a way to give someone access to your board but not be able to ‘reveal’ a frame I’ve ‘hidden’?

121
Eca
Mironeer
2 months ago
H
HanaNew Here
posted in Ask The Community
Can't find my personal boards

Hello,I have been a Miro user for a few years. As a Content Design mentor I get invited to many student boards through their teams. I have now realized that I only have access to the teams I was invited to however I cannot access my boards that I created previously.On my Home page I can access a dropdown with all those teams and a button that says “Create Team” however no sign of my boards created previously. I haven’t created a new account and always used the same email. This is not a case of me sharing my board with others and losing access. This is me directly not seeing those boards on my account. It’s been a few years that I created them and I can’t remember the names. Going to my user profile doesn’t help either. How can I access my personal boards?

161
ElvaMiro
Mironeer
2 months ago
K
Ksenia KalinichenkoNew Here
posted in Ask The Community
Licenses for ukrainian acount

  

211
ElvaMiro
Mironeer
2 months ago
M
Marianna1991New Here
asked in Ask The Community
Frame sidebar panel button missing

Open frames bar has gone to the left why so?im the owner and editor

2197
Robert Johnson
2 months ago
S
Simone SlavieroBeginner
asked in Ask The Community
Is it possible to create sticky notes from plain copied text? (not from table)

It doesn’t seem like there is an option to copy several lines of free standing text into individual post it notes. I see that it’s possible if I do this from a table to sticky notes. However, when text isn’t already in a table, I’d like to be able to copy and then paste it into Miro and see each of the lines represented as post it notes (if I so choose). Thanks!

18336
ElvaMiro
Mironeer
2 months ago
chinarut
chinarutNew Here
asked in Ask The Community
How to access Miro boards offline in Airplane Mode?

Hi!  I go off the grid every Monday and yesterday was my first day to evaluate which apps depend on the cloud.  Unfortunately, Miro doesn’t seem to deal with this scenario very gracefully:   How does Miro support offline use?   I’d like at the very least, be able to view my boards read-only and it would be a bonus to create new boards offline to be uploaded and seen by my team later.

3092332
ElvaMiro
Mironeer
2 months ago
K
KseniiaNew Here
asked in Ask The Community
Free upgrade for Ukrainians

Dear Miro Team,I am writing to you regarding the subscription plan. I've been using it for a while and it's perfect for me. As a Ukrainian, I found out that Miro provides free access to subscription plans for Ukrainians. I haven't purchased any of the plans yet. I would like to know if it’s possible to get free access. Thank you in advance!Sincerely,Kseniia 

531
ElvaMiro
Mironeer
2 months ago
A
Anders WahlborgBeginner
posted in Ask The Community
Layers access rights

HiJust saw info about layers, and made a quick check. Thanks for enabling the feature.Looks like a great start!Looks like it’s currently not possible to set up different layer access rights for different users, am I right?I’d like to be able to disable edit access to some layers for some users, and potentially also lock the possibility for some users to even see some layers. Product managers, for example, are the only ones who should be able to change certain things (on certain layers).

161
ElvaMiro
Mironeer
2 months ago
A
Alina BabaevaBeginner
asked in Ask The Community
AI credits

I can’t activate AI credits to remove background from pictures? How can I fix that? 

636
ElvaMiro
Mironeer
2 months ago
D
Dr_WhoNew Here
asked in Ask The Community
How to Expand Tools Panel

Hi,A simple question, how do you get the full size toolbar on the left of the board? I am on the icon version at the moment.Thanks

150
D
2 months ago
A
Amanda RoweNew Here
asked in Ask The Community
Layers

Hi all,I’m a bit confused about layers. In the tutorials and help menu it shows that there is a layers function, but I can’t find it in my board. Is this an issue with the plan I’m on, is it only a premium feature?Thanks!Amanda

36610
A
2 months ago
H
henjohBeginner
asked in Ask The Community
Change wireframe button text color

Hi,Is it possible to change the foreground color of wireframe buttons? Now its always white, which isn’t always the best choice. 

453
ElvaMiro
Mironeer
2 months ago
H
hclimaNew Here
asked in Ask The Community
[RESOLVED] Can't resize ERD shapes

I am not able to resize any of my shapes. I can select it, and I see the double arrow to make it larger but when I go to make it bigger or smaller nothing happens. This is a new issue, as I used to be able to. Nothing is locked, I have signed out and back in, cleared cache and nothing is helping. Any ideas?  

22617
Robert Johnson
2 months ago
A
Anna ZharkovaNew Here
asked in Ask The Community
Miro AI for the Education Plan

I wonder will ai be available on the education plan?

821
Robert Johnson
2 months ago
E
Ethereal.RemixNew Here
asked in Ask The Community
Why I cannot use AI assist. I am Education Plan.

 

211
Robert Johnson
2 months ago
E
Erickrodriguez10New Here
posted in Ask The Community
account has been hacked and 150 people have been added as full members.

Sin mi autorización, esas personas fueron agregadas automáticamente, y ahora me están cobrando 2000 dólares. These people were automatically added without my authorization, because it makes no sense for them to have full access. There is no way I would have granted them that permission, and now they are charging me 2000 dollars.  This is a damn robbery that they are doing to my account.

702
E
2 months ago
J
Jeff StetsonBeginner
asked in Ask The Community
Unable to resize table object using DB Entity Diagram Template

Hi,All of a sudden I am unable to resize, make wider or narrower table objects using the DB Entity Relationship diagram template.  When I select the object and hover over a side line I get the double arrow icon, but the table will not actually resize, it is not locked, I cleared cache and logged in and out and refreshed the board with no luck.  When I try to resize, a blue sizing line shows up underneath the table and also underneath other tables nearby on the diagram that I am not selecting, but the table will not resize.  

17116
ElvaMiro
Mironeer
2 months ago
C
Christopher HanleyNew Here
asked in Ask The Community
No access to shared/starred boards since major update

Hello, I have been using MIRO for quite a number of years within a university setting and as a result there are many teams with separate accounts. Over the years we have been able to share Miro boards and star them so we get access to the shared board, as I don't need to be a member of another department/team.However, to the main issue, since the major update that has happened recently I am no longer able to see or access any external boards that have been shared with me that I have starred, which is a huge problem as now I have technically lost a lot of work which we’ve been collaborating on.I haven’t been able to find a way through the new dashboard to find any external boards, nor found anything relating to this topic online so if any one can help in pointing me in the right direction would be great. Thank you kindlyChris H

372
C
2 months ago
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