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Question

Card being declined

  • September 3, 2026
  • 1 reply
  • 5 views

Hi! I’m trying to change my payment method to a new one. The card keeps being declined, even though my bank doesn’t see a problem. The card works fine with other services though… 

Is there any way you can help me with this issue?

The exact message is:

Payment method issue

There is an issue with your payment method.

Please review the payment information provided, or try a different payment method. If the issue persists, please contact your bank.

Thanks a lot!

1 reply

Eca
Mironeer
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  • Mironeer
  • September 3, 2026

Hi ​@Varvara Adamets Thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.