Skip to main content

Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,970 Topics
  • 30,026 Replies
8970 Topics
A
Andreas KrausNew Here
asked in Ask the Community
"Pop Out" function?

Hi there!I’m not sure how to properly call what I’m trying to achieve and by searching for Pop Out, I only found a 3 year old post. Anyway, here goes: I’m trying to create a storyboard / timeline for a game I’m working on with some friends. We have several points along the timeline where significant events happen. We’d like to be able to put a brief headline for each event and if somebody wants to find out more, they can click on the text to open a bigger text box of some sort that details whatever happened.  For example:If I click on “The Prominence”, the box becomes bigger or a secondary text box rolls out and contains the information. “The Prominence refers to a time, during which society had reached its pinnacle. Disease had been virtually eradicated, famine was a thing of the past and people lived in such abundance, that war had become a tale of legend.” Is this currently possible?

3271
Robert Johnson
E
Erik LundgrenNew Here
asked in Ask the Community
Change Text Box back to auto fit?

Hi!Is there a way to … after having manually resized a text box … to make it go back to auto adjust horisontal size based on the amount and size of the text?

2611
Robert Johnson
B
Brock AlexanderNew Here
asked in Ask the Community
Boards Edits Reverting/Erasing

Almost daily now when I make edits to my boards, I will create an object, type text, or create a connecting line from one object to another and then the action reverses/deletes as if I never did it. The issue is isolated to the single action I’ve done (i.e. it only deletes the exact 1 last action I did, not undoing multiple actions).A few details:Using a MacBook Pro 2020 with Ventura OS (up to date on version) Using Safari Browser (side note: Is Chrome better for using Miro?) Currently have a paid “Business” account. Is there a chat or contact I should reach out to for this issue? 

642
B
R
Richard de JongNew Here
posted in Ask the Community
Account settings page is blank page

I want to delete my account and account data and this should be possible on the account settings page.Log in with my account details is possible, but the settings page is a full clear screen.The page doen't show any entries, data or navigation.How can I delete my account?

1013
S
A
AjkdghvuiNew Here
posted in Ask the Community
Бесплатная доска

у меня слетела или пропала бесплатная версия доски, как ее восстановить? У меня знакомая три года бесплатно ей пользуется, ни когда такого не было

310
A
A
Andrew SchneiderBeginner
posted in Ask the Community
Convening a Miro practice group?

Hi everyone - would love to know if there are other users that would like to get together to practice Miro techniques? I am very proficient with Miro, but don’t yet have the skills or speed to go all in using Miro during meetings especially with key stakeholders.  Would love to get together with other like minded folks to practice and learn together.  Let me know!

50
A
G
GavActive Contributor
asked in Ask the Community
Enterprise Guard

Hi, We’re an Enterprise customer. I’ve been asked some questions around data security and privacy recently and so I decided to take a look around at the features which Miro offer. I came across the help section around Enterprise Guard in the help pages and I was wondering if this was an additional license or something? I don’t see the roles or some of the settings. It’s not clear in the help who gets this feature. 

1244
G
A
aknownstrangerNew Here
asked in Ask the Community
make a presentation in Miro and share it with 3rd party

Hey there. I recently made a presentation (a business proposal) in Miro using the frames mode. I wanted to share the prooposal with my client such that she will be able to view it as a presentation and not the work area of the whiteboard. But I tried searchign for such an option and realised there isn’t any so had to export the frames as a pdf and share it with her. Am I missing something, is there some feature that exists that I don’t know about? 

1722
A
S
Sharon BlairNew Here
asked in Ask the Community
Azure Cards-create ticket not showing user names for Assignee selection

New Miro user here….so, hopefully not a dumb question.As I try to create a new Azure ticket through Azure cards, the assignee field is not finding names to return for selection, no matter how I type in the name. I have tried first name, last name;  email address; even just one letter, but I continue to get “No Users Matched”. The Azure ticket will create, but I cannot get the assignee to fill in from the Miro board creation.  Help, please

210
S
C
Christopher McDowellNew Here
asked in Ask the Community
Google Account Deactivated, Lost All Boards

Edit: Found Solution

553
vprds
F
FlorisBeginner
posted in Ask the Community
Insufficient Information on Access Request Email Notification

Hi,When receiving the notification of someone wanting to join your team, it does not include their email address. It just states:...Wants To Join Your TeamBecause I have a larger team where the administration is distributed, I do not personally manage all access requests. However, when someone joins my team on Miro I want to see at a glance if they request it with their company email address (also if external team member from another company), so I know where they come from for security reasons. I cannot go into the access list every time this notification comes up. If the email address could be added to the email notification, that would be very helpful.Thanks,Floris (P.s. the categories seem to be very limited on this form)

471
S
A
AnılNew Here
asked in Ask the Community
How to add a note to the clicked shape?

When I click on a shape or frame, I want to write notes about that shape and frame. I would also like to see these notes. Is this possible?

13077
N
R
RoseanneNew Here
asked in Ask the Community
Highlighting a path in Tree diagram

Hallo,I am working on a Tree diagram/mind map and I would like to be able to select the items that belong to a path and collapse all the rest. So far I see that collapsing per level is possible but I am looking for something else: to be able to choose a branch/item per level that belong to a path that I define and collapse all the rest. Is this possible in Miro? See example here: JavaScript Organizational Chart Path Highlighting and Selection | JSCharting Kind regards,R

800
R
A
APM_BSNew Here
asked in Ask the Community
Auto shape numbering / ID allocation for referencing

Greetings all. I’m new to Miro and have searched around but cannot find any way of doing this.  Any ideas or suggestions would be greatly appreciated.For process mapping, I want to be able to automatically allocate a unique reference number / ID number to shapes and connection lines on a board.  Primarily, I am thinking about flowchart diagrams and creating process flows with each shape / connection line being allocated a unique reference number.  This would allow non-Miro to Miro referencing in documentation with clearly identified target elements linking the non-Miro document content to the shapes and connections on the Miro board.For (very simple) example, let’s say I have a process flow for user registration.  The first three shapes would represent 1) User inputs data into website reg form: 2) System captures data and stores in database: 3) System validates data…..   Now, if I want to create a (non-Miro) reference document which details the content of the reg form, where the data e

20477
A
K
KIng KalyanBeginner
posted in Ask the Community
Servicenow Wiki and Servicenow Community

I want to trigger a specific notification that will contain catalog variable item details on how to do this in servicenow.

591
L
S
Sergey KomarioBeginner
posted in Ask the Community
Miro is very slow when working with complex PDF

Greetings! I'm facing same issue as in these topics both in web and Win 11 desktop apphttps://community.miro.com/ask-the-community-45/board-stops-working-big-pdf-file-5172https://community.miro.com/ask-the-community-45/board-optimization-with-outside-objects-7375My pc though has i9-14900k and GTX 4090. So there is almost no load on PC when I work with miro. But miro becomes completely unresponsive when working with PDF with a lot of elements. Obviously this is optimization issue. I tried to export frame as PNG but 5894x4096 is not enough for me to see some elements. After I zoom to PDF once - whole board is unresponsive even if I zoom out. Only moving focus away from pdf helps.Same PDFs work well in acrobat reader or browser. So this problem was not resolved? It's a serious issue and at least optimization guide for this topic has to be released.My suggestion for easy fix will be to allow option to convert PDF to PNG internally in high-res above 8192x4096 limitatation. Actually even 819

2400
S
B
BoopyNew Here
posted in Ask the Community
Board Optimization with Outside Objects

The goal is to optimize the board and create inputs/objects outside of Miro (Adobe Creative Cloud). I have been using Miro for 2 years and have never run into these issues when building with Miro objects. Lately it feels as the boards run more slowly, which makes it difficult to do more creative and interesting board builds. Attempts:*All of these implementations are optimized, no file above 5MB. I also have serious hardware so its not a hardware issue*I have created 20 SVG Vector Images to move around the Board = BOARD SLOW(Unusable) A Vector PDF to scale and move around the board, 3 PDFs to connect to each other = BOARD SLOW PNG images are ok but there is a cap on sizing. So once scaled they possibly loose quality = BOARD DECENT SPEED JPG images are ok but there is a cap on sizing. So once scaled they possibly loose quality = BOARD DECENT SPEEDSince Miro doesn’t give information on which objects cause the issue or give scale/resolution recommendations, I figure I would ask the commun

1572
S
I
Iustin TimucNew Here
asked in Ask the Community
Basic shapes can not be inserted in AWS shapes

Today, when I try to modify a diagram, I noticed that I can not move an image or a basic shape in other custom shapes, like AWS shapes. This was possible before. An example will be add an image inside an AWS VPC shape. When I try it will not add it or if it was on the page will move it back to the original position. 

553
Robert Johnson
P
Pavel FeskinNew Here
posted in Ask the Community
Switch interactive display app to ordinary app

I downloaded ordinary app and by mistake switched it to interactive mode by “--public-device” command from this topic https://help.miro.com/hc/en-us/articles/4406230245010-Send-to-display.Now app by default launchs with interactive mode, it is impossible to switch it to ordinary, even reinstalling different versions didn’t help to solve this problemDoes somebody have an idea, what can i do in this situation?

812
G
Dinesh
DineshNew Here
posted in Ask the Community
Folder structure in Project

Hi, Can I create folders within project to manage the boards?

62065
D
A
AndyKBeginner
asked in Ask the Community
Cannot delete an orphaned line/connector

I have what appears to be an orphaned line/connector. Left or right clicks do not select it, nor does trying to lasso it.  This video shows the situation: (link) (https://i-leadonline.com/elearning/FoundationsOfAgile/downloads/Miro object can't be deleted.mp4) I’m the board owner. When I unlock anything near it, it still doesn’t get selected. Any ideas of things to try? Thanks!

1264
Robert Johnson
K
Kirill DeathlikeNew Here
asked in Ask the Community
I've removed a member and my board was deleted too

I’ve removed one of my team members and when I did it I saw a message “member’s boards will be reassigned to my_own_mail@gmail.com”. As a result my board with all my work on it was deleted without reassigning… How can I repair this board?

321
Robert Johnson
D
DoyinONew Here
posted in Ask the Community
Better placement of sticky note comment

The comment icon is placed on the part of the note where you right-clicked. Most of the time, that means it obscures the note text. You then have open the comment and move the line endpoint from the comments box to move the comment icon out of the way by trial and error. It would be better to place the icon in a corner of the note by default.

974
J
T
TweedlePunBeginner
posted in Ask the Community
[RESOLVED] Text Not Visible When Editing Within Shape

I recently encountered this issue, and was curious if anyone can provide insight.When placing a shape, then double-clicking the shape to enter text within the shape, the text entry cursor initially appears outside of the shape. If I continue entering text and click outside of the shape to complete my entry, the text appears inside of the shape. If I double-click again to edit the text, the entry field appears outside of the shape once again. However, if I double-click to edit, then click and drag the shape while in “text edit mode” the text with the blinking cursor appears within the shape and I can proceed to edit text within the shape, as I would typically expect.Edit: At certain zoom levels and text size combinations, the text is not visible at all. It was only until I zoomed in while capturing these photos that I noticed the text was displaced outside of the shape.Text Displaced Outside of ShapeText Reappears in Proper Location 

4066
T
S
School of TechnologyNew Here
asked in Ask the Community
Education Account

Dear all, I’ve signed up for a free education account for my workplace but can only allocate 10 licences. I read that an Education account can allow up to 100 licences. How can I get this amended? Thank you.

6501
ElvaMiro
Mironeer
Terms & Conditions