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I can't do anything, experiencing bugs after deleting the team at the same time with the board in it


 

A while ago, I wanted to clean up an unnecessary board in my miro, it was in one of the teams that I had created, there were some people there who joined and created their boards as well in that team. I accidentally deleted the team and the boards in it (including my friend's board) were also deleted.

I want to restore it back to the way it was, but I feel that my account when logging in miro has a lot of errors and bugs, I can't do anything.

When I open my profile from dashboard, this appears:

On the dashboard, in my own team, it said I'm not a member, I can't do anything, I can't create boards. I also can’t add more team cuz its paid, idk what do 

 

when I want to see what I've deleted before (including teams, and boards), I only find a screen with endless loading components, nothing appears. 

 

also when I want to go to the team settings, the error occurs again the same as when going to the account profile from the dashboard:

 

Best answer by Eca

Hi ​@Rifa Faruqi ​@sklyar 

 

Thanks for reaching out, and I’m sorry to hear you’re experiencing these issues. Since this involves account access and team deletion, I’ll escalate this to Miro Support for further investigation.

 

I’m converting the post and comment into a support ticket, so the team can take a closer look. You should receive an email confirmation shortly.

 

To help speed up the investigation, I recommend providing the following details to Support:
🔹 Board URL link within the deleted team
🔹 Date and time when the team and boards were deleted

 

If you have any additional details—like error messages or screenshots—feel free to add them to the ticket when you receive a response.

I appreciate your patience while the team looks into this!

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2 replies

  • New Here
  • 1 reply
  • March 4, 2025

I experience the exact same problem! And I’m stuck and can’t do anything. I really hope Miro team can fix this quickly!


Eca
Mironeer
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  • Mironeer
  • 1606 replies
  • Answer
  • March 6, 2025

Hi ​@Rifa Faruqi ​@sklyar 

 

Thanks for reaching out, and I’m sorry to hear you’re experiencing these issues. Since this involves account access and team deletion, I’ll escalate this to Miro Support for further investigation.

 

I’m converting the post and comment into a support ticket, so the team can take a closer look. You should receive an email confirmation shortly.

 

To help speed up the investigation, I recommend providing the following details to Support:
🔹 Board URL link within the deleted team
🔹 Date and time when the team and boards were deleted

 

If you have any additional details—like error messages or screenshots—feel free to add them to the ticket when you receive a response.

I appreciate your patience while the team looks into this!


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