For some reason, I am unable to lock things on my board. The lock icon does not show and the ctrl+L shortcut does nothing. Has anybody else had this happen to them?
Answered
How do I lock the elements on my board?
Best answer by Robert Johnson
I am hung-up on the fact that you’re saying this is a Free Plan board as all member roles (there are only two: Member and Team Admin) can both lock/unlock objects - there is also no way in a Free Plan to change board ownership, except when the board owner leaves the team - it can then be reassigned.
One last scenario that could be happening: If you do go into a Free Plan team from your Miro dashboard, but then click on Starred to get to this board, then you could be accessing the board as a Guest Editor. However, if you aren’t explicitly going to the Started page in the team, then you can ignore this and keep reading 
Given your screenshot, either there is a bug or the board is not in a Free Plan team. To confirm this, from your Miro dashboard:
- Select the team from the left-vertical Teams list where the board is located.
- Click on the team settings gear icon - this will take you to the Team profile page.
- You should see Your plan details → Current plan → Free
E.g.:
If you are seeing this, then I believe it could be a bug and I would recommend that you open a support ticket: Submit a request – Miro Support & Help Center.
Otherwise you could reach out to the board owner and request they transfer ownership of the board to yourself. For more information on transferring ownership, have a look at this help center article:
- Access Rights and Board Ownership → Changing access rights
+13- Are you the board owner?
- What type of plan does this board reside in? Free/Team/Business/Consultant/Enterprise/Education?
- Could you by chance have been browsing this board as a Guest Editor when you noticed the lock functionality was missing? (Guest Editors cannot lock objects.)
- Are you doing this from a browser or a Miro desktop app?
- Can you try this from another device/laptop/browser or private/incognito browser session?
- I am not the board owner. How can I get the ownership of the board? I have access to the account of the owner.
- It resides in free
- No, I am logged in correctly with my enterprise account
- I am using the browser
- I cannot use another device but I can try to use incognito.
+7A couple of questions to add to
- Can you try on a different board?
- Do newly created objects on the original board have the lock capability enabled?
Kiron
+13I am hung-up on the fact that you’re saying this is a Free Plan board as all member roles (there are only two: Member and Team Admin) can both lock/unlock objects - there is also no way in a Free Plan to change board ownership, except when the board owner leaves the team - it can then be reassigned.
One last scenario that could be happening: If you do go into a Free Plan team from your Miro dashboard, but then click on Starred to get to this board, then you could be accessing the board as a Guest Editor. However, if you aren’t explicitly going to the Started page in the team, then you can ignore this and keep reading
Given your screenshot, either there is a bug or the board is not in a Free Plan team. To confirm this, from your Miro dashboard:
- Select the team from the left-vertical Teams list where the board is located.
- Click on the team settings gear icon - this will take you to the Team profile page.
- You should see Your plan details → Current plan → Free
E.g.:
If you are seeing this, then I believe it could be a bug and I would recommend that you open a support ticket: Submit a request – Miro Support & Help Center.
Otherwise you could reach out to the board owner and request they transfer ownership of the board to yourself. For more information on transferring ownership, have a look at this help center article:
- Access Rights and Board Ownership → Changing access rights
1 person likes this
Reply
What's New: What we launched in April 2025
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.