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Dear [Miro Support/Team],

I intended to cancel my subscription before the end of the free trial period. However, I was unable to do so successfully, and the renewal was processed at around 12:00 AM on the scheduled billing date.

I kindly request your support in canceling the subscription and ensuring that no charges are applied to my account.

Thank you for your understanding and assistance.

Best regards,

​@Zahra Hassan I have converted your post into a support ticket.

For future support or billing related questions, you can open a support ticket by following these steps:

Note: For Billing related questions, after you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.

 

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

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